so far I did not receive any mail regarding this, but I guess those will follow very shortly.
if they do a general increase across all products at the same level, I suppose this is much more fair then the stunt they pulled with the auction servers early this year.
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
so far I did not receive any mail regarding this, but I guess those will follow very shortly.
if they do a general increase across all products at the same level, I suppose this is much more fair then the stunt they pulled with the auction servers early this year.
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
Expect and calculate for double, then be pleasantly surprised (hopefully).
It's how things go nowadays, worldwide, across most industries.
Inflation.
I've been doing my long running computations on my BHS (Canada) server instead of Hetzner (DE), just to give the DE side a break with the ridiculous energy costs (gas shortage etc). BHS is wisely right next to Quebec Hydro as I understand it.
so far I did not receive any mail regarding this, but I guess those will follow very shortly.
if they do a general increase across all products at the same level, I suppose this is much more fair then the stunt they pulled with the auction servers early this year.
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
Expect and calculate for double, then be pleasantly surprised (hopefully).
It's how things go nowadays, worldwide, across most industries.
Inflation.
You'd hope that HEL prices might go up slightly less, based on that, but it would be nice to know. My fingers have been hovering on an auction box but without more info I guess I need to hold fire for a few weeks.
so far I did not receive any mail regarding this, but I guess those will follow very shortly.
if they do a general increase across all products at the same level, I suppose this is much more fair then the stunt they pulled with the auction servers early this year.
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
Expect and calculate for double, then be pleasantly surprised (hopefully).
It's how things go nowadays, worldwide, across most industries.
Inflation.
You'd hope that HEL prices might go up slightly less, based on that, but it would be nice to know. My fingers have been hovering on an auction box but without more info I guess I need to hold fire for a few weeks.
If you need it - buy it.
Other prices will go up as well.
Don't think it will make much difference in the long run.
(of course I get a 10% of every sold Hetnzer service, why do you ask? )
@bikegremlin said: Do you plan on ever enabling account funds pre-paying using a card (visa/mastercard)?
I have done that. I just opened a billing ticket and asked them to charge $xxx to my card. I believe you can choose quarterly, semi-annual, or annual billing through the client area as well.
>
What none of these let you do is let you leave an amount on deposit in case something goes wrong, but otherwise bill your card normally. If you do an advance payment, you get a credit balance that your servers are charged against until the balance reaches 0, and then they start billing your card again.
As far as I understand it, this is correct.
So.. to summarize:
You can pay in advance using a bank/wire transfer. You just need to remember to enter your customer number as the "reason" for the payment.
You can also write a support request using Robot/Cloud Console and ask if it is possible to make an advance payment using a credit card. You can enter the credit card information on your account, so that our team can check on that for you. It is possible to use this option for many customers, but not for everyone. That's why we ask you to write a support request about it. And yes, as far as I know, once you use up all of the pre-paid money on your account, our team does not automatically charge your credit card again. You need to manually re-do an advanced credit card payment = write to the team again and ask them to charge your card.
I'll pass on the feedback and critiques about our payment options to the team. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Y'all are silly sometimes with what peaks your interest. If you look hard enough, you'll find me on our YouTube channel. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
so far I did not receive any mail regarding this, but I guess those will follow very shortly.
We want to be very transparent about this because we understand how much it affects our customers. That's why we also posted it in our forum. The emails started being sent out earlier today and will continue in stages for the next few days.
@Falzo said:
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
Any newly-ordered products that directly use electricity, like the Auction servers and other dedicated root servers, will be affected by the 10% change starting 1 September 2022. Existing products (ones ordered and deployed before 1 September 2022) won't see the price change until 1 January 2023. The colocation price changes are listed separately. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
@Hetzner_OL said: Any newly-ordered products that directly use electricity, like the Auction servers and other dedicated root servers
I can understand that auction and dedi servers directly use electricity, while things like domain registration presumably don't. What about 1) storage box, and 2) cloud servers? Thanks.
Re payments: I'd be ok with quarterly billing where the automatic CC charge is done 1 month before the due date. That way if something goes wrong with the payment, I have a whole month to straighten it out, get a wire transfer, or whatever. CC's have gotten to be seriously unreliable and we need failover methods. I actually lost an OVH server because of this, though it was an idler that I'm better off without anyway.
+1
Though, with Serbian banks, I prefer having at least 2 months time to sort things out. With possible vacations and sick leaves etc, I try to make that at least 3, whenever possible.
I even pay my electricity bills for months upfront.
so far I did not receive any mail regarding this, but I guess those will follow very shortly.
We want to be very transparent about this because we understand how much it affects our customers. That's why we also posted it in our forum. The emails started being sent out earlier today and will continue in stages for the next few days.
@Falzo said:
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
Any newly-ordered products that directly use electricity, like the Auction servers and other dedicated root servers, will be affected by the 10% change starting 1 September 2022. Existing products (ones ordered and deployed before 1 September 2022) won't see the price change until 1 January 2023. The colocation price changes are listed separately. --Katie
hey Katie, thanks for your answer, but can you already clarify if these "approximately 10%" (wording on your page) is gonna be a fixed number across all affected products aka the same for servers, auctions, cloud etc. ?
I ask because we have seen 30-40% percent raises on the auction servers before, to 'bring them to minimum level' regardless of the idea of the auctions as such. this obviously wasn't appreciated by those who were able to snag the real cheap ones, as they had been affected much more than others.
Obviously I'd just like to hear that any prive increase does not make a difference again for different things but rather comes as a fixed percent across the board.
@ehab - No, that's not me, sorry. It's a more recent video, and I think my name is clearly at the beginning if I remember it correctly.
Hope you all have a great weekend! --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
@Hetzner_OL said: @ehab - No, that's not me, sorry. It's a more recent video, and I think my name is clearly at the beginning if I remember it correctly.
Hope you all have a great weekend! --Katie
Is there a way to figure out the price increase exactly? I have an auction server. The approximately 10% is a bit vague.
@Hetzner_OL said: @ehab - No, that's not me, sorry. It's a more recent video, and I think my name is clearly at the beginning if I remember it correctly.
Hope you all have a great weekend! --Katie
@Astro said:
Is there a way to figure out the price increase exactly? I have an auction server. The approximately 10% is a bit vague. You could try writing a support ticket to ask this question as well, but I imagine you will receive the same response.
What I am permitted to say at this point is "approximately 10%". I am sorry that I can't be more specific.
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Happy Friday everyone! For everyone who's a fan of WireGuard, we've got some good news! We just added it to our collection of 1-click apps for Hetzner Cloud!
!
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Please, Hetzner_OL, can you detail your position regarding this topic?
wow @Hetzner_Online says that running any #ethereum miners or PoS validators on their cloud infrastructure is a violation of their terms of service. hetzner currently accounts for ~15% of hosted ethereum nodes (not necessarily beacon chain validating nodes) 😵 pic.twitter.com/9iD32PFejc
@jureve said:
Please, Hetzner_OL, can you detail your position regarding this topic?
This has always been Hetzner's stance. They have never permitted any form of mining on their network. I'm sure there are a number of mining operations on their network that they're unaware of, but those operations are still breaking Hetzner's ToS
@Wolveix said: This has always been Hetzner's stance. They have never permitted any form of mining on their network.
No they adopted that policy a year or two ago. Originally mining was permitted, then the cloud server cpus got hosed with it so they banned it on cloud servers but still permitted it on dedis. Then I think it was Chia that got out of hand, so they banned it everywhere.
Are you ready to treat yourself with some Cyber Monday deals? 😜
On Monday, 28 Nov. 2022 at 8am (CET) you can get one of 2022 available Storages Shares one month for free! If you ever wanted to try out our Dedicated Server AX101, do it by 2 December 2022 while skipping the setup fee!
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hi @Erisa -- You beat me to it! That's right! You can now generate Hetzner Cloud instances on the West Coast! Happy Monday! --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hey, congrats on the new location. I'm looking forward to storage boxes in the US too. I've been worrying a little bit about European providers and hope everyone is holding up ok over there, and that electricity stays available and affordable for everyone including hosting companies.
Comments
price increase at Hetzner ahead: https://docs.hetzner.com/general/others/price-adjustment/
so far I did not receive any mail regarding this, but I guess those will follow very shortly.
if they do a general increase across all products at the same level, I suppose this is much more fair then the stunt they pulled with the auction servers early this year.
any comments already on how this will affect non-regular products like the auction boxes @Hetzner_OL ?
Expect and calculate for double, then be pleasantly surprised (hopefully).
It's how things go nowadays, worldwide, across most industries.
Inflation.
🔧 BikeGremlin guides & resources
I've been doing my long running computations on my BHS (Canada) server instead of Hetzner (DE), just to give the DE side a break with the ridiculous energy costs (gas shortage etc). BHS is wisely right next to Quebec Hydro as I understand it.
You'd hope that HEL prices might go up slightly less, based on that, but it would be nice to know. My fingers have been hovering on an auction box but without more info I guess I need to hold fire for a few weeks.
If you need it - buy it.
Other prices will go up as well.
Don't think it will make much difference in the long run.
(of course I get a 10% of every sold Hetnzer service, why do you ask? )
Actually, I do have an affiliate link lol
https://hetzner.cloud/?ref=5BqvdZup7pCp
Buy now. Buy today!
Prices will stay the same for you 'till the 31st of December if you buy now before September!
Edit:
If the email I saw (screenshot) is correct (I trust it is):
"Approximately 10% increase"
🔧 BikeGremlin guides & resources
It's a fair point; even +10% their prices are pretty unbeatable.
>
As far as I understand it, this is correct.
So.. to summarize:
You can pay in advance using a bank/wire transfer. You just need to remember to enter your customer number as the "reason" for the payment.
You can also write a support request using Robot/Cloud Console and ask if it is possible to make an advance payment using a credit card. You can enter the credit card information on your account, so that our team can check on that for you. It is possible to use this option for many customers, but not for everyone. That's why we ask you to write a support request about it. And yes, as far as I know, once you use up all of the pre-paid money on your account, our team does not automatically charge your credit card again. You need to manually re-do an advanced credit card payment = write to the team again and ask them to charge your card.
I'll pass on the feedback and critiques about our payment options to the team. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Y'all are silly sometimes with what peaks your interest. If you look hard enough, you'll find me on our YouTube channel. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
We want to be very transparent about this because we understand how much it affects our customers. That's why we also posted it in our forum. The emails started being sent out earlier today and will continue in stages for the next few days.
Any newly-ordered products that directly use electricity, like the Auction servers and other dedicated root servers, will be affected by the 10% change starting 1 September 2022. Existing products (ones ordered and deployed before 1 September 2022) won't see the price change until 1 January 2023. The colocation price changes are listed separately. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
I can understand that auction and dedi servers directly use electricity, while things like domain registration presumably don't. What about 1) storage box, and 2) cloud servers? Thanks.
Re payments: I'd be ok with quarterly billing where the automatic CC charge is done 1 month before the due date. That way if something goes wrong with the payment, I have a whole month to straighten it out, get a wire transfer, or whatever. CC's have gotten to be seriously unreliable and we need failover methods. I actually lost an OVH server because of this, though it was an idler that I'm better off without anyway.
+1
Though, with Serbian banks, I prefer having at least 2 months time to sort things out. With possible vacations and sick leaves etc, I try to make that at least 3, whenever possible.
I even pay my electricity bills for months upfront.
🔧 BikeGremlin guides & resources
hey Katie, thanks for your answer, but can you already clarify if these "approximately 10%" (wording on your page) is gonna be a fixed number across all affected products aka the same for servers, auctions, cloud etc. ?
I ask because we have seen 30-40% percent raises on the auction servers before, to 'bring them to minimum level' regardless of the idea of the auctions as such. this obviously wasn't appreciated by those who were able to snag the real cheap ones, as they had been affected much more than others.
Obviously I'd just like to hear that any prive increase does not make a difference again for different things but rather comes as a fixed percent across the board.
@ehab - No, that's not me, sorry. It's a more recent video, and I think my name is clearly at the beginning if I remember it correctly.
Hope you all have a great weekend! --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Is there a way to figure out the price increase exactly? I have an auction server. The approximately 10% is a bit vague.
Team push-ups!
@ehab, maybe this?
Edit: Also found this one:
@Hetzner_OL or anyone else to find the exact increase in price for my auction server?
Team push-ups!
What I am permitted to say at this point is "approximately 10%". I am sorry that I can't be more specific.
@Wonder_Woman - Yep! You found me.
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Happy Friday everyone! For everyone who's a fan of WireGuard, we've got some good news! We just added it to our collection of 1-click apps for Hetzner Cloud!
!
There's a short preview video of it on our reddit channel.
And if you want some deets on this WireGuard app, go here, and to see the complete list of our one-click cloud apps, go here. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Please, Hetzner_OL, can you detail your position regarding this topic?
This has always been Hetzner's stance. They have never permitted any form of mining on their network. I'm sure there are a number of mining operations on their network that they're unaware of, but those operations are still breaking Hetzner's ToS
Other places you can find me
The tweet you linked to literally has a screenshot from Hetzner's official reply on Reddit as one of its attachments.
Daniel15 | https://d.sb/. List of all my VPSes: https://d.sb/servers
dnstools.ws - DNS lookups, pings, and traceroutes from 30 locations worldwide.
No they adopted that policy a year or two ago. Originally mining was permitted, then the cloud server cpus got hosed with it so they banned it on cloud servers but still permitted it on dedis. Then I think it was Chia that got out of hand, so they banned it everywhere.
Are you ready to treat yourself with some Cyber Monday deals? 😜
On Monday, 28 Nov. 2022 at 8am (CET) you can get one of 2022 available Storages Shares one month for free! If you ever wanted to try out our Dedicated Server AX101, do it by 2 December 2022 while skipping the setup fee!
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hetzner Cloud, US West, Hillsboro, Oregen! What more could one ask for? ❤️
https://www.hetzner.com/news/12-22-cloud-usa/
Hi @Erisa -- You beat me to it! That's right! You can now generate Hetzner Cloud instances on the West Coast! Happy Monday! --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
If anyone's looking, here are the speedtest files:
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
Hey, congrats on the new location. I'm looking forward to storage boxes in the US too. I've been worrying a little bit about European providers and hope everyone is holding up ok over there, and that electricity stays available and affordable for everyone including hosting companies.
@AlwaysTurboPascal (source)
Contribute your idling VPS/dedi (link), Android (link) or iOS (link) devices to medical research
Thanks - what I get for writing on a phone so early in the morning