Being able to configure it as public access is part of its attraction though. I.e. that is a feature that people would want and be willing to pay for, thus the suggestion of offering it only on the more expensive tier. Maybe storage box could have it as auth-only and storage share could have public access as a user choice.
Well, I got around to spinning up a 1tb storage box to try borg backup. It worked ok, I transferred around 900GB to it, took overnight at around 35-40MB/sec, not great but not terrible. Then I bumped up the size to 5TB and sent another 200GB over and this time the transfer is about 2x slower. I wonder if the size change had anything to do with that, or the storage server is just more loaded now, or what. Will see if the slowdown persists but it is painful, currently around 13MB/s. This is from a dedi in the same DC as the backup server (both FLK) so network should not be a bottleneck. I have about 3TB on this server to back up, so it will be a couple more days of nonstop transfer at this speed.
On the other hand, I noticed when I ordered the storage box that the console tells me that it is in FLK, so at least that info is known. @Hetzner_OL do you know if they exist in NBG? I guess that FLK is a big DC park, so it's probably helpful to be able to get two boxes in separate DC's at the FLK location, even if there is no NBG. It might be handy to have an option to copy one storage box to another.
could well be, yet Hetzner always refers to it as FSN-DCx when talking about the location. the x marks the different buildings/areas within the whole Falkenstein location...
@willie - Usually Storage Boxes should reach 20-50 MB/s. But we do not guarantee any specific bandwidth. I'm glad to read that you gave borg a try on one of the Storage Boxes. I think borg is a personal favorite of many of our coworkers. I'm happy that the performance sped up a bit after a few hours.
If, in the future, you should experience persistently bad performance, and no trouble-shooting helps (like trying different times of days), then try to document it and write a support request. They may be able to give you some tips or ideas for troubleshooting. If it is consistently bad, I believe it's possible to move you to another host. @Falzo is right (again!) about how we designate our DCs. You'll see the official names here.
--Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
@willie said:
Thanks, Katie. Meanwhile, my 5TB storage box has 1.5TB of free space left and I have one more system to back up, which has 1.6TB of data... ouch
Heh, I think a lot of my 1.6TB directory is already backed up elsewhere, so I will be ok if I just back up the remaining part a little bit selectively. There is also some other cheap storage around that I can pursue. I suspect part of Storage Box's pricing relies on lots of users not using their entire allocation, so 1TB increments would result in higher prices.
Hi y'all -- This spring, the birds are singing, the bees are buzzing, and everyone's saving money on Hetzner's no setup fee sale for dedicated root servers with AMD Ryzen™ CPUs. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Thanks Katie, bypassing setup fees is always welcome here . A lot of us want low cost storage servers though, and not that many care about 64GB of ram. Could you ask your colleagues for an AX41 HDD configuration with the same price (same hardware cost), but with less ram and more HDD? Say 32gb ram and 2x 4TB instead of 64gb ram and 2x 2TB.
Right now I have an i7-3770 auction server with 32gb ram and 2x 3tb, so paying more to downgrade the disk space (I can live without the extra cpu speed and ram) isn't all that attractive.
Hi @willie -- I've passed that onto the team that develops our new dedicated root servers. Thanks for the feedback. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hi again @willie -- I checked with the team as I said. For the near future at least, they think that looking in the Server Auction may be the best for your particular hardware requirements if you're looking to avoid a setup fee. They suggested keeping an eye out for "old" SX servers there. You can also sometimes find users who are willing to transfer SX servers in the "Marktplatz" for a much-reduced fee. If you've never heard of the "Marktplatz" in our Forum, check out this article. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Yes I do see old SX servers (usually i7-2600) in the auction sometimes. I guess your team knows better than I do, but I would have thought what I suggested was a common use case. RIght now, my new 5TB Storage Box has taken some of the disk pressure off my auction server, so I'm ok for a while.
I believe one account does everything. I have a vague memory of custom domains only being available for the larger storageshare sizes, but I don't see anything about that in the docs, so maybe they got rid of that restriction.
@willie said:
I believe one account does everything. I have a vague memory of custom domains only being available for the larger storageshare sizes, but I don't see anything about that in the docs, so maybe they got rid of that restriction.
@Hetzner_OL Do we have to register a new account for using "Storage Share" or is the classic "Cloud" one enough?
I am not 100% sure I understand your question here, but I will take a guess.
We use the customer interface konsoleH for our Storage Share products, which are Nextcloud-based products. We use konsoleH because our team provides some support for Storage Share, and we use konsoleH for our managed products. That's why the Storage Shares are on konsoleH. (We also use konsoleH for our other managed products, like managed web hosting, managed servers, and exotic TLDs.)
For our 'normal' cloud products, meaning our unmanaged cloud products, we use the customer interface Cloud Console. For our unmanaged dedicated root servers, we use Robot. Customers can log into both Cloud Console and Robot with a single customer log-in on a platform called Hetzner Accounts.
But if a Cloud Console customer wants to use a Storage Share, they cannot use their regular customer log-in for Cloud Console/Robot/Hetzner Accounts. They have to create a separate customer account on konsoleH. The systems are still totally separate. There are some plans in the works to eventually change this, but I do not know when that will be ready.
So if you are a Hetzner Cloud customer, and you would like to use our Storage Share products, please create an account on konsoleH. When you create your account on konsoleH, you can enter your existing customer number for Cloud Console to help speed up the verification process.
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
FIY, I converted my previous NX20 to the new NX11. NX20 had 1 custom domain available (displayed as "Subdomain" in konsoleH), and now konsoleH displays 3 available Subdomains for NX11. The 3 Subdomains limit is also listed on the Storage Share product page https://hetzner.com/storage/storage-share, in "Prices" area.
The custom domain I defined on NX20 still perfectly works with NX11. konsoleH allows me to edit it, and displays "Existing subdomains (1 of 3)".
Anyone notice if storage share has faster transfers in practice than storage box? Wondering because it's more of a file sharing product, as the name implies.
The custom domain I defined on NX20 still perfectly works with NX11. konsoleH allows me to edit it, and displays "Existing subdomains (1 of 3)".
That's good to know. I hadn't thought to ask about if that particular scenario was possible. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
@BarryHercules - Sorry for my delayed reaction here, and for generally being away from LES for such a long time! We have had some people out of office, and new coworkers to train at the same time. Although the way that the provider tag fee was announce was problematic, we decided to pay it. Before the whole conflict started at LET over the provider tags, we had already been considering whether or not we would expand our presence there. So in the end, it made sense to pay.
I just mentioned that we have new coworkers, and one of them is Lea, our new social media manager. if you follow us on our other social media channels, you may have seen comments from her already. You'll gradually be seeing her here on LES over the next few weeks and months. I believe she plans to continue to post Hetzner news here in this thread. If you want to get her attention elsewhere on LES, make sure to tag us with @Hetzner_OL so she doesn't accidentally miss your comment. (Getting used to a whole bunch of social media channels and forums in a short time can be a lot!) She's also still learning about Hetzner in general, and about our products, so it might take her a bit longer to answer questions at the beginning. If you need an urgent answer, please write a support ticket using Robot/Cloud Console/konsoleH, and if you don't have access to those, use [email protected]. I recommend you always do that if something is urgent, not just because of Lea. I will still be popping in from time to time to say "boo". --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
wow, that's surprising... how does your accounting deal with such nonsense so-called "invoice" that didn't look as would it have all required information on it (at least according to german laws)?
@Falzo -- There is another colleague who manages our paid ads, so I haven't been involved in the invoicing process so far. Sorry. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hi y'all - have you ever heard of our Hetzner Online Community?
The heart of our Community is the tutorial area in addition to our frequently visited forum. The free collection of high-quality tutorials, which are based on free and open source software, includes texts on a variety of topics such as development, system administration, and other web technology. We would like to give all users an extra hand so that they get their projects off to a good start. Together with the community, we will continually expand and update the collection.
Share your knowledge and get rewarded! We will put up to € 50 on your account for every relevant tutorial which fulfills our criteria and isn’t published anywhere else yet!
If your ready to dive in, then click here https://github.com/hetzneronline/community-content and write your own tutorial!
If you have any questions or need a hand getting started, we will be happy to help you. Please check out the Hetzner Tutorial Guidelines before submitting your tutorial. -Lea
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
IT’S GIVEAWAY TIME! 🎉We’re so excited to announce that we turned 25! And we want to celebrate with YOU by saying thank you in 25 ways! 😍
Order a dedicated root server in June and get the chance to win one of 25 prizes!
Go to https://win.hetzner.com/ to learn more about the giveaway and to see the official terms of participation! The winners will be contacted on 15 July 2022 via mail 📩
Don’t miss it! Enter now or by Thursday, 30 June 2022 by 11:59pm (CEST)!
We wish y’all good luck! 🍀 --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
IT’S GIVEAWAY TIME! 🎉We’re so excited to announce that we turned 25! And we want to celebrate with YOU by saying thank you in 25 ways! 😍
Order a dedicated root server in June and get the chance to win one of 25 prizes!
Go to https://win.hetzner.com/ to learn more about the giveaway and to see the official terms of participation! The winners will be contacted on 15 July 2022 via mail 📩
Don’t miss it! Enter now or by Thursday, 30 June 2022 by 11:59pm (CEST)!
We wish y’all good luck! 🍀 --Katie
Congratulations
Send free Hetzner (laptop) stickers to the next 25 people who congratulate you.
The people who look at my laptop have money to buy dedis (not me).
Danke.
Hey @Hetzner_OL , I noticed a subtile change in this months invoice: you started accounting for IP and VM independently.
Does that mean we finally will get a chance for "local network only" VMs and maybe something like a CX5 with it? :P
@Bochi said:
Hey @Hetzner_OL , I noticed a subtile change in this months invoice: you started accounting for IP and VM independently.
Does that mean we finally will get a chance for "local network only" VMs and maybe something like a CX5 with it? :P
Probably will be IPv6 only instances for Hetzner Cloud
@Bochi said:
Hey @Hetzner_OL , I noticed a subtile change in this months invoice: you started accounting for IP and VM independently.
Does that mean we finally will get a chance for "local network only" VMs and maybe something like a CX5 with it? :P
Cloud servers and public IPv4 addresses will soon be billed separately. The total price for cloud servers together with their public IPv4 is the same as before. At the moment, not all servers are affected yet. This will change over the coming few weeks.
I also did some snooping with the API and discovered that "Primary IPs" are now considered separate resources and there are (Inaccessible) API endpoints to potentially interact with them, including removing them from servers, in future.
So yes, IPv6-only cloud instances are coming. You may even be able to do local network only since the IPv6 is also counted as a Primary IP resource, but that remains to be seen.
@Bochi, Yes, more IP options for Hetzner Cloud are coming. As soon as those go live, we'll post information on our social media channels and on Cloud Console itself. But I can't give you a specific date when that will happen.
**Good news about the sweepstakes! ** It is now possible to participate without having to buy a dedicated root server. So people who are already customers can also take part! Check it out.
MS - Thanks for your suggestion about the stickers. I don't think we in the marketing team will have the man-power to do that this time, unfortunately. (Some people are out sick.) But we will keep it in mind for the future, though! It's nice to know that you still love getting stickers. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
With our newest cloud feature Primary IPs, you can now choose from three networking options for your server. Simply add, remove or replace a server's IPv4/IPv6 to enable or disable the public network.
Try it out now console.hetzner.cloud 🚀
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Dropping the ipv4 from a cloud vm saves only 0.6 euro/month? Meh, I guess v4 addresses aren't that scarce after all, or else Hetzner doesn't want people to release too many. I notice the main /cloud page says "INCREDIBLE PERFORMANCE STARTING AT € 4.15" but it could be changed to 3.56 reflecting the new v6 option. I think 3.56 is higher than the v4 version was before the increase, but I guess the power bills in DE must be crazy now.
@willie said: it could be changed to 3.56 reflecting the new v6 option.
I suspect that would trigger a backlash. Huge chunks of people don't have ipv6 yet and would complain about it being a broken product. So better to advertise at higher price and let sophisticated users "save" from there
Do you plan on ever enabling account funds pre-paying using a card (visa/mastercard)?
Right now, it's only possible via a wire transfer, which costs an arm and a leg (at least a $30 commission by banks).
I'd like to be able to pay for at least a few months in advance, so I don't have to worry about any card/bank problems in case I'm not near a computer when they happen.
@bikegremlin said:
Right now, it's only possible via a wire transfer, which costs an arm and a leg (at least a $30 commission by banks).
SEPA payments are free If you have an EU bank account.
Otherwise you may use Wise for international SEPA payments which only costs ~1% fees ($100 to €) and is probably cheaper than any credit card processing.
it-df.net: IT-Service David Froehlich | Individual network and hosting solutions | AS39083 | RIPE LIR services (IPv4, IPv6, ASN)
@bikegremlin said: Do you plan on ever enabling account funds pre-paying using a card (visa/mastercard)?
I have done that. I just opened a billing ticket and asked them to charge $xxx to my card. I believe you can choose quarterly, semi-annual, or annual billing through the client area as well.
What none of these let you do is let you leave an amount on deposit in case something goes wrong, but otherwise bill your card normally. If you do an advance payment, you get a credit balance that your servers are charged against until the balance reaches 0, and then they start billing your card again. I agree that it would be nice to be able to keep the regular automatic card billing running even when there is a credit balance. Payment systems suck and stuff goes wrong with them all the time.
@bikegremlin said: Do you plan on ever enabling account funds pre-paying using a card (visa/mastercard)?
I have done that. I just opened a billing ticket and asked them to charge $xxx to my card. I believe you can choose quarterly, semi-annual, or annual billing through the client area as well.
What none of these let you do is let you leave an amount on deposit in case something goes wrong, but otherwise bill your card normally. If you do an advance payment, you get a credit balance that your servers are charged against until the balance reaches 0, and then they start billing your card again. I agree that it would be nice to be able to keep the regular automatic card billing running even when there is a credit balance. Payment systems suck and stuff goes wrong with them all the time.
That is exactly the problem - I want to pre pay funds in advance.
I can do that by posting a ticket?
@dfroe
SEPA doesn't work for us living in the "wrong" countries (like Serbia).
Wise - would have to look into it. I believe they too (like Payoneer) will still end up with at least $30 commissions for wire transfers.
And it sucks having to jump through the hoops to give a company your money.
I know this may sound silly, but I've got enough experience to say that problems happen when you are on a vacation, away from any "civilization" - not when you are near a computer/phone to sort it out.
@bikegremlin said:
SEPA doesn't work for us living in the "wrong" countries (like Serbia).
I forgot about that indeed there are still countries on the European continent excluded from SEPA.
With Wise you can also send EUR to EUR by paying with debit or credit card at a reasonable fee (~1%).
According to their website it's also available in Serbia, so you may give it a try.
it-df.net: IT-Service David Froehlich | Individual network and hosting solutions | AS39083 | RIPE LIR services (IPv4, IPv6, ASN)
@bikegremlin said:
SEPA doesn't work for us living in the "wrong" countries (like Serbia).
I forgot about that indeed there are still countries on the European continent excluded from SEPA.
With Wise you can also send EUR to EUR by paying with debit or credit card at a reasonable fee (~1%).
According to their website it's also available in Serbia, so you may give it a try.
@willie said: I have done that. I just opened a billing ticket and asked them to charge $xxx to my card. I believe you can choose quarterly, semi-annual, or annual billing through the client area as well.
When I ask them about "charge me $XXX" in January this year they said that "sorry, we can't do this, you should pay only sum that in your Invoice". And If I wish to prepay in advance - "just send more money via swift".
@bikegremlin said:
SEPA doesn't work for us living in the "wrong" countries (like Serbia).
I forgot about that indeed there are still countries on the European continent excluded from SEPA.
With Wise you can also send EUR to EUR by paying with debit or credit card at a reasonable fee (~1%).
According to their website it's also available in Serbia, so you may give it a try.
Thanks.
I googled Payoneer fees, and checked their (re-vamped) user interface.
It shows clearly (if it's correct) how much I pay, and how much the receipient's bank gets.
Looks acceptable ($1.5 taken for $33 paid).
Gave it a try, will know in a couple of days if it worked.
Payoneer wire-transfers work.
And with a fairly fair policy.
I paid $33, and the Hetzner account got €31.74.
That's about 50 cents commission, i.e. about 1.5 percent.
With more than fair storage box prices (under $3 per month for 1TB), it's a great deal, and I'm happy for being to prevent any payment problems from causing hick-ups (pay for a year in advance, and top it up as needed).
Comments
Being able to configure it as public access is part of its attraction though. I.e. that is a feature that people would want and be willing to pay for, thus the suggestion of offering it only on the more expensive tier. Maybe storage box could have it as auth-only and storage share could have public access as a user choice.
Well, I got around to spinning up a 1tb storage box to try borg backup. It worked ok, I transferred around 900GB to it, took overnight at around 35-40MB/sec, not great but not terrible. Then I bumped up the size to 5TB and sent another 200GB over and this time the transfer is about 2x slower. I wonder if the size change had anything to do with that, or the storage server is just more loaded now, or what. Will see if the slowdown persists but it is painful, currently around 13MB/s. This is from a dedi in the same DC as the backup server (both FLK) so network should not be a bottleneck. I have about 3TB on this server to back up, so it will be a couple more days of nonstop transfer at this speed.
On the other hand, I noticed when I ordered the storage box that the console tells me that it is in FLK, so at least that info is known. @Hetzner_OL do you know if they exist in NBG? I guess that FLK is a big DC park, so it's probably helpful to be able to get two boxes in separate DC's at the FLK location, even if there is no NBG. It might be handy to have an option to copy one storage box to another.
it's called FalkenSteiN not FLK ;-) just sayin'
The UN location code says FKS
Or FNS
https://service.unece.org/trade/locode/de.htm
“Technology is best when it brings people together.” – Matt Mullenweg
could well be, yet Hetzner always refers to it as FSN-DCx when talking about the location. the x marks the different buildings/areas within the whole Falkenstein location...
I had sort of remembered FLK from the Hetzner console, but ok maybe it was FSN
.
Meanwhile my borg backup went back to its original speed after a few hours of slowdown, but I think the program itself can be sped up somewhat.
@willie - Usually Storage Boxes should reach 20-50 MB/s. But we do not guarantee any specific bandwidth. I'm glad to read that you gave borg a try on one of the Storage Boxes. I think borg is a personal favorite of many of our coworkers. I'm happy that the performance sped up a bit after a few hours.
If, in the future, you should experience persistently bad performance, and no trouble-shooting helps (like trying different times of days), then try to document it and write a support request. They may be able to give you some tips or ideas for troubleshooting. If it is consistently bad, I believe it's possible to move you to another host.
@Falzo is right (again!) about how we designate our DCs. You'll see the official names here.
--Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Thanks, Katie. Meanwhile, my 5TB storage box has 1.5TB of free space left and I have one more system to back up, which has 1.6TB of data... ouch
And that's why we need 1TB increments? ;-)
Heh, I think a lot of my 1.6TB directory is already backed up elsewhere, so I will be ok if I just back up the remaining part a little bit selectively. There is also some other cheap storage around that I can pursue. I suspect part of Storage Box's pricing relies on lots of users not using their entire allocation, so 1TB increments would result in higher prices.
Hi y'all -- This spring, the birds are singing, the bees are buzzing, and everyone's saving money on Hetzner's no setup fee sale for dedicated root servers with AMD Ryzen™ CPUs. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Thanks Katie, bypassing setup fees is always welcome here
. A lot of us want low cost storage servers though, and not that many care about 64GB of ram. Could you ask your colleagues for an AX41 HDD configuration with the same price (same hardware cost), but with less ram and more HDD? Say 32gb ram and 2x 4TB instead of 64gb ram and 2x 2TB.
Right now I have an i7-3770 auction server with 32gb ram and 2x 3tb, so paying more to downgrade the disk space (I can live without the extra cpu speed and ram) isn't all that attractive.
Hi @willie -- I've passed that onto the team that develops our new dedicated root servers. Thanks for the feedback. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hi again @willie -- I checked with the team as I said. For the near future at least, they think that looking in the Server Auction may be the best for your particular hardware requirements if you're looking to avoid a setup fee. They suggested keeping an eye out for "old" SX servers there. You can also sometimes find users who are willing to transfer SX servers in the "Marktplatz" for a much-reduced fee. If you've never heard of the "Marktplatz" in our Forum, check out this article. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Yes I do see old SX servers (usually i7-2600) in the auction sometimes. I guess your team knows better than I do, but I would have thought what I suggested was a common use case. RIght now, my new 5TB Storage Box has taken some of the disk pressure off my auction server, so I'm ok for a while.
Agree on storage increments.
Or rather more specifically something between 1 and 5TB. I can see 1 not being enough for me and 5 being way too much
2.5?
@Hetzner_OL Do we have to register a new account for using "Storage Share" or is the classic "Cloud" one enough?
For everyone else who are using new "Storage Share" packages, do you have the option of using custom domain for NX11 package?
I believe one account does everything. I have a vague memory of custom domains only being available for the larger storageshare sizes, but I don't see anything about that in the docs, so maybe they got rid of that restriction.
https://docs.hetzner.com/konsoleh/storage-share/configuration/subdomain/
After they announced new packages, the documentation was still referring to the previous ones "smaller". The updated one does not mention any limits.
@Hetzner_OL Do we have to register a new account for using "Storage Share" or is the classic "Cloud" one enough?
I am not 100% sure I understand your question here, but I will take a guess.
We use the customer interface konsoleH for our Storage Share products, which are Nextcloud-based products. We use konsoleH because our team provides some support for Storage Share, and we use konsoleH for our managed products. That's why the Storage Shares are on konsoleH. (We also use konsoleH for our other managed products, like managed web hosting, managed servers, and exotic TLDs.)
For our 'normal' cloud products, meaning our unmanaged cloud products, we use the customer interface Cloud Console. For our unmanaged dedicated root servers, we use Robot. Customers can log into both Cloud Console and Robot with a single customer log-in on a platform called Hetzner Accounts.
But if a Cloud Console customer wants to use a Storage Share, they cannot use their regular customer log-in for Cloud Console/Robot/Hetzner Accounts. They have to create a separate customer account on konsoleH. The systems are still totally separate. There are some plans in the works to eventually change this, but I do not know when that will be ready.
So if you are a Hetzner Cloud customer, and you would like to use our Storage Share products, please create an account on konsoleH. When you create your account on konsoleH, you can enter your existing customer number for Cloud Console to help speed up the verification process.
Custom domain on Storage Share...? -- Yes, this is now possible with most of the Storage Share packages. See https://docs.hetzner.com/konsoleh/storage-share/faq/faq/#can-domains-other-than-nxyour-storagesharede-be-used (It's not possible with the NX11 or the older generation NX10). --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
FIY, I converted my previous NX20 to the new NX11. NX20 had 1 custom domain available (displayed as "Subdomain" in konsoleH), and now konsoleH displays 3 available Subdomains for NX11. The 3 Subdomains limit is also listed on the Storage Share product page https://hetzner.com/storage/storage-share, in "Prices" area.
The custom domain I defined on NX20 still perfectly works with NX11. konsoleH allows me to edit it, and displays "Existing subdomains (1 of 3)".
@Hetzner_OL (Katie) You've understood my question perfectly and gave me all the answers, thank you!
Anyone notice if storage share has faster transfers in practice than storage box? Wondering because it's more of a file sharing product, as the name implies.
@quaego > @quaego said:
That's good to know. I hadn't thought to ask about if that particular scenario was possible.
--Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
@Hetzner_OL would you mind commenting on whether Hetzner will be paying the new LowEndTalk ‘provider fee’?
@BarryHercules - Sorry for my delayed reaction here, and for generally being away from LES for such a long time! We have had some people out of office, and new coworkers to train at the same time. Although the way that the provider tag fee was announce was problematic, we decided to pay it. Before the whole conflict started at LET over the provider tags, we had already been considering whether or not we would expand our presence there. So in the end, it made sense to pay.
I just mentioned that we have new coworkers, and one of them is Lea, our new social media manager. if you follow us on our other social media channels, you may have seen comments from her already. You'll gradually be seeing her here on LES over the next few weeks and months. I believe she plans to continue to post Hetzner news here in this thread. If you want to get her attention elsewhere on LES, make sure to tag us with @Hetzner_OL so she doesn't accidentally miss your comment. (Getting used to a whole bunch of social media channels and forums in a short time can be a lot!) She's also still learning about Hetzner in general, and about our products, so it might take her a bit longer to answer questions at the beginning. If you need an urgent answer, please write a support ticket using Robot/Cloud Console/konsoleH, and if you don't have access to those, use [email protected]. I recommend you always do that if something is urgent, not just because of Lea.
I will still be popping in from time to time to say "boo". 
--Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
wow, that's surprising... how does your accounting deal with such nonsense so-called "invoice" that didn't look as would it have all required information on it (at least according to german laws)?
on another note: welcome Lea!
@Falzo -- There is another colleague who manages our paid ads, so I haven't been involved in the invoicing process so far. Sorry. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Hi y'all - have you ever heard of our Hetzner Online Community?
The heart of our Community is the tutorial area in addition to our frequently visited forum. The free collection of high-quality tutorials, which are based on free and open source software, includes texts on a variety of topics such as development, system administration, and other web technology. We would like to give all users an extra hand so that they get their projects off to a good start. Together with the community, we will continually expand and update the collection.
Share your knowledge and get rewarded! We will put up to € 50 on your account for every relevant tutorial which fulfills our criteria and isn’t published anywhere else yet!
If your ready to dive in, then click here https://github.com/hetzneronline/community-content and write your own tutorial!
If you have any questions or need a hand getting started, we will be happy to help you. Please check out the Hetzner Tutorial Guidelines before submitting your tutorial. -Lea
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
IT’S GIVEAWAY TIME! 🎉We’re so excited to announce that we turned 25! And we want to celebrate with YOU by saying thank you in 25 ways! 😍
Order a dedicated root server in June and get the chance to win one of 25 prizes!
Go to https://win.hetzner.com/ to learn more about the giveaway and to see the official terms of participation! The winners will be contacted on 15 July 2022 via mail 📩
Don’t miss it! Enter now or by Thursday, 30 June 2022 by 11:59pm (CEST)!
We wish y’all good luck! 🍀 --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
Congratulations
Send free Hetzner (laptop) stickers to the next 25 people who congratulate you.
The people who look at my laptop have money to buy dedis (not me).
Danke.
Have you tried turning it off and on again?Hey @Hetzner_OL , I noticed a subtile change in this months invoice: you started accounting for IP and VM independently.
Does that mean we finally will get a chance for "local network only" VMs and maybe something like a CX5 with it? :P
Probably will be IPv6 only instances for Hetzner Cloud
I am a representative of Advin Servers
This is mentioned on the usage page:
I also did some snooping with the API and discovered that "Primary IPs" are now considered separate resources and there are (Inaccessible) API endpoints to potentially interact with them, including removing them from servers, in future.
So yes, IPv6-only cloud instances are coming. You may even be able to do local network only since the IPv6 is also counted as a Primary IP resource, but that remains to be seen.
@Bochi, Yes, more IP options for Hetzner Cloud are coming. As soon as those go live, we'll post information on our social media channels and on Cloud Console itself. But I can't give you a specific date when that will happen.
**Good news about the sweepstakes! ** It is now possible to participate without having to buy a dedicated root server. So people who are already customers can also take part! Check it out.
MS - Thanks for your suggestion about the stickers. I don't think we in the marketing team will have the man-power to do that this time, unfortunately. (Some people are out sick.) But we will keep it in mind for the future, though! It's nice to know that you still love getting stickers. --Katie
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
One, two, three - which option will it be? 🧐
With our newest cloud feature Primary IPs, you can now choose from three networking options for your server. Simply add, remove or replace a server's IPv4/IPv6 to enable or disable the public network.
Try it out now console.hetzner.cloud 🚀
We're Katie and Lea and we'll do our best to answer questions you have about Hetzner Online. We and not our employer are responsible for any horrible puns and dated cultural references.
is that Katie in the middle?
Dropping the ipv4 from a cloud vm saves only 0.6 euro/month? Meh, I guess v4 addresses aren't that scarce after all, or else Hetzner doesn't want people to release too many. I notice the main /cloud page says "INCREDIBLE PERFORMANCE STARTING AT € 4.15" but it could be changed to 3.56 reflecting the new v6 option. I think 3.56 is higher than the v4 version was before the increase, but I guess the power bills in DE must be crazy now.
I suspect that would trigger a backlash. Huge chunks of people don't have ipv6 yet and would complain about it being a broken product. So better to advertise at higher price and let sophisticated users "save" from there
@Hetzner_OL - I suppose it's worth to ask:
Do you plan on ever enabling account funds pre-paying using a card (visa/mastercard)?
Right now, it's only possible via a wire transfer, which costs an arm and a leg (at least a $30 commission by banks).
I'd like to be able to pay for at least a few months in advance, so I don't have to worry about any card/bank problems in case I'm not near a computer when they happen.
🔧 BikeGremlin guides & resources
SEPA payments are free If you have an EU bank account.
Otherwise you may use Wise for international SEPA payments which only costs ~1% fees ($100 to €) and is probably cheaper than any credit card processing.
it-df.net: IT-Service David Froehlich | Individual network and hosting solutions | AS39083 | RIPE LIR services (IPv4, IPv6, ASN)
I have done that. I just opened a billing ticket and asked them to charge $xxx to my card. I believe you can choose quarterly, semi-annual, or annual billing through the client area as well.
What none of these let you do is let you leave an amount on deposit in case something goes wrong, but otherwise bill your card normally. If you do an advance payment, you get a credit balance that your servers are charged against until the balance reaches 0, and then they start billing your card again. I agree that it would be nice to be able to keep the regular automatic card billing running even when there is a credit balance. Payment systems suck and stuff goes wrong with them all the time.
That is exactly the problem - I want to pre pay funds in advance.
I can do that by posting a ticket?
@dfroe
SEPA doesn't work for us living in the "wrong" countries (like Serbia).
Wise - would have to look into it. I believe they too (like Payoneer) will still end up with at least $30 commissions for wire transfers.
And it sucks having to jump through the hoops to give a company your money.
I know this may sound silly, but I've got enough experience to say that problems happen when you are on a vacation, away from any "civilization" - not when you are near a computer/phone to sort it out.
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I forgot about that indeed there are still countries on the European continent excluded from SEPA.
With Wise you can also send EUR to EUR by paying with debit or credit card at a reasonable fee (~1%).
According to their website it's also available in Serbia, so you may give it a try.
it-df.net: IT-Service David Froehlich | Individual network and hosting solutions | AS39083 | RIPE LIR services (IPv4, IPv6, ASN)
That worked for me a couple of years ago. I can't promise that it will still work.
No, here she is.
@Aleksa_Djordjic you may be interested in this
When I ask them about "charge me $XXX" in January this year they said that "sorry, we can't do this, you should pay only sum that in your Invoice". And If I wish to prepay in advance - "just send more money via swift".
Thanks.
I googled Payoneer fees, and checked their (re-vamped) user interface.
It shows clearly (if it's correct) how much I pay, and how much the receipient's bank gets.
Looks acceptable ($1.5 taken for $33 paid).
Gave it a try, will know in a couple of days if it worked.
🔧 BikeGremlin guides & resources
Feedback:
Payoneer wire-transfers work.
And with a fairly fair policy.
I paid $33, and the Hetzner account got €31.74.
That's about 50 cents commission, i.e. about 1.5 percent.
With more than fair storage box prices (under $3 per month for 1TB), it's a great deal, and I'm happy for being to prevent any payment problems from causing hick-ups (pay for a year in advance, and top it up as needed).
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