MaxKVM is superb and I like it, but..
First of all, I am a university student and i see MaxKVM have promotion code for my student mail which is a huge offer for me. I tried the SKVM-4G ones in singapore, pretty far so good, experimenting things and setting up some projects for my group and startup. The connections superb, I can't asked for more.
As the time passes, I need to order another servers in Singapore for my own project but i can't find one. So I asked the support about that. The reply is crystal clear, but the next lines is somewhat unnecessary. I am still in learning phase, but this one, I would never forget. Ever.
Sorry for my awful english.
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i laughed at the part "you have been deemed a retard unqualified"
better luck with your next provider.
Yeah, Thank you
@MaxKVM What did OP do
WHY the embarrassments!
Free NAT KVM | Free NAT LXC
Why to ban someone for stupid reason?
From their ToS:
could it be a hidden 7.7. etc.?
From their Privacy Policy:
or a hidden 3.10. etc.?
What was the initial ticket, we missing some context here.
Maybe in here?
1.3 – MaxKVM may cancel or suspend your access to MaxKVM services at any time and for any reason without notice. Upon cancellation or suspension, the customer immediately releases all rights to use the service and may not have access to data following the suspension of service. The customer is always responsible for all backups of any data used with any active service. A customer is entitled to a partial refund of services equal to the number of days left in the agreement prior to termination if and only if said services were canceled by administrative action without cause.
I asked "why the option for singapore is gone when I want to request new service order?", something like that. I am so sorry I can't provide the Screenshot of my ticket I sent since my account already closed by them. The Screenshots I sent comes from my email.
Good luck to you. You have one there. Currently 94.1397% uptime. I will check your status link regularly.
Looks like they asked why they couldn’t order Singapore.
@dinoudon your account is reactivated and your bandwidth has been doubled because this thread is absolutely hilarious
AMD EPYC powered Performance NVMe VPS - Los Angeles, Dallas, New York, Amsterdam, Singapore | Support | Status
Should be 100% since I ordered the VPS on midnight and have no time to set it up so I turned it off and forget about it for some days :P
I guess they're tired from people asking about Singapore availability in tickets and you're unlucky. Good luck finding another provider.
Provider moment
Get me some popcorn..
https://microlxc.net/
Thank you for your reply.
I've checked and its reactivated, thank you.
Actually this makes me sad, laugh, and confused at the same time
yeah, seems like that and I didn't know that Singapore are pretty popular
Looks like Alex needs a Xanax or a Snickers
yabs daddy
Considering the spec, location, and price with EDU50, it's absolutely cheap (for me anyway).
I think it's inappropriate for the provider to ban a user for simply asking about stock situation.
Not every user knows the market.
I have LUMPOFCOAL, $1.50 for 1GB RAM.
It's eligible for Singapore but I'm staying in Amsterdam.
Amsterdam location has a direct connection to AMS-IX, and serves most of Europe as well as India efficiently.
My March push-ups report NDN Video Streaming over QUIC has some measurements on serving videos over QUIC protocol, and Europe (mainly served by a gateway in MaxKVM Amsterdam) is the best performing region.
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what the fuck?
I bench YABS 24/7/365 unless it's a leap year.
Exactly.
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
No offense to OP, but we'll need to see more than just MaxKVM's reply.
What your exact initial request was, and if possible, with a screenshot.
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
Since my account has been reactivated, thus I can screenshot it
You sure that’s all you asked? Was there any other requests or replies you’re filtering out?
You’ll have to be transparent since you’re taking this matter public.
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
So you will stay there despite being called stupid?
Two things...
If we're banning for "Stupid" I'll expect my letter in the post any day now!
Also.. wish I had balls as big as that
Michael from DragonWebHost & OnePoundEmail
This is the full ticket for this matter. I have the other ticket asking about education mail, but that has been closed long ago.
to save time/drama ; Alex had a bad day after she dumped him and this OP made him break in tears.
I can't think much to migrate right now since my files still there and been pretty hectic about the startup which my friend have preparing for end of April (Originally i am a mobile devs, so finger-cross for managing servers!). So yeah, for now I will stay
I have nothing but positive things to say about maxkvm. Have a singapore VPS with them that has 3TB transfer which is an absolute steal at 6$. Initially, I selected a wrong location due to my excitement of 50% edu discount. But the support quickly resolved it. Have not been able to find a better value VPS in singapore than this
Wish this was available.
If that’s true, as a person, as provider and as a professional business, all that’s required was a sorry, anywhere in his reply.
My 2 cents.
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
For some unknown reason, this is very funny. Good they've reactivated your account. Lol
You should've written "Thank You" in a new line.
Have you tried turning it off and on again?Aye. An apology, some self-reflection, changes to prevent this from happening again are pretty minimal effort and go a long way towards resolving these sorts of issues. Others will eventually see this thread and think to themselves that they have to walk on egg shells or face the wrath of an overeager support tech.
I've seen a lot of dumb questions and support tickets, but a customer asking if a location is out of stock is pretty insignificant in my eyes.
yabs daddy
He introduced himself to the community by being kind of an ass. Why is this a surprise?
Well I can't quite recall that but whatever.
You can't go back to change the beginning/start but you can do something now for tomorrow. In other words, what you say now will reflect upon you and your business in future.
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
The second summer is coming.
https://talk.lowendspirit.com/discussion/comment/33967/#Comment_33967
Maybe we'll get EPYC 7003 series on new nodes.
Rumor says you can unlock extra superb service if you order with promo code ADD35.
For $999/year, you can also get a personal support agent.
He's not allowed to sleep and your ticket will be sent to him in morse code by electric shock.
We accept Karma donations for the last flan. 🍮 affbrr
:'(
So you will stay there despite being called stupid?
Personal hobby: collect vps in various regions.
wtf
never heard of March madness!
I suspect that it was a disgruntled support agent...
Cheap dedis are my drug, and I'm too far gone to turn back.
Perhaps the ticket was filed under "Technical support" and not under "Sales"? (Or something like this.)
In any case, it was a clear overreaction on the part of the support person.
"A single swap file or partition may be up to 128 MB in size. [...] [I]f you need 256 MB of swap, you can create two 128-MB swap partitions." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 49)
Well, he only called him "unqualified", nothing like this RunCloud support rep.
No, I'm neither the customer nor the rep.
Have you tried turning it off and on again?Alex Lee had a PMS. That's all.
♻ Amitz day is October 21.
♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.
No excuses.
He's responding to a customer, not his *friend IRL.
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
You shouldn't response like that to your friends in real also.
PMS is a deadly condition for males.
♻ Amitz day is October 21.
♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.
more likely not. seeing this simply leads to a big NO on every future consideration of this provider.
a first level support agent should not have the power to decide over the faith of a client in that way to begin with. a ToS that singlesided allows the provider to cancel a service without reason is the second NO anyway.
Why is this thread still up @Mason? The issue has already been resolved.
AMD EPYC powered Performance NVMe VPS - Los Angeles, Dallas, New York, Amsterdam, Singapore | Support | Status
Not resolved in my eyes.
And this should forever remain open.
♻ Amitz day is October 21.
♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.
I mean, this is the low-end part of the world. These kinds of events can be shrugged off easily by many members here. Even the host replies to say he thinks it is hilarious. It's not.
Personally, I think the initial response was bad enough and then labelling a customer as stupid is really a step too far whatever the reason. You have to wonder what else this host does/says on other clients.
Unfortunately, though this kind of event is not that uncommon at this level of the market, it is what it is I guess. Another reason I don't use 99% of providers here.