HostMantis to update pricing by January 1st 2021 for new invoices

YmpkerYmpker OG
edited December 2020 in General

New pricing is said to respond to cPanels latest pricing increase announcement and their further business plans.
If you have a reseller plan with them, cPanel Reseller Entry starts at 9,95$/mo now, DA is a bit cheaper.

New pricing

cPanel Hosting PlansPlans

Shared HostingHosting

Entry $3.95/month

Advanced $12.95/month

Expert $19.95/month

Reseller Hosting

Entry $9.95/month

Advanced $29.95/month

Expert $54.95/month

Enterprise Hosting

Entry $16.95/month

Advanced $33.95/month

Expert $53.95/month


DirectAdmin Hosting Plans

Shared Hosting

Entry $1.95/month

Advanced $4.95/month

Expert $9.95/month

Reseller Hosting

Entry $5.95/month

Advanced $18.95/month

Expert $32.95/month

Enterprise Hosting

Entry $9.95/month

Advanced $23.95/month

Expert $34.95/month

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Comments

  • That's fair, I am not bothered paying them a couple of extra bucks for it.

    This is what is going to happen though, different if they were charging $20 each month for their cheapest one then they could and probably would absorb the price increase. I would rather they increased a little and kept offering great service as they always have for me.

  • The announcement:
    https://my.hostmantis.com/announcements/143/Pricing-Changes-for-2021.html

    Was expecting it - could have made the announcement sooner (since the cPanel 2nd price hike announcement).

    Will see in a years time how much exactly will renewal cost, then make a decision. I would say that current prices are reasonable, taking the costs into account.

  • @bikegremlin said:
    The announcement:
    https://my.hostmantis.com/announcements/143/Pricing-Changes-for-2021.html

    Was expecting it - could have made the announcement sooner (since the cPanel 2nd price hike announcement).

    Will see in a years time how much exactly will renewal cost, then make a decision. I would say that current prices are reasonable, taking the costs into account.

    Also waiting for the renewal. Contacted support how much my plan will renew at :)

  • DA entry plan going from $3.95 to $5.95 so nothing to do with cPanel increasing price. Starter plan is being retired and they will move you to the next package.

  • YmpkerYmpker OG
    edited December 2020

    @LeonDynamic said:
    DA entry plan going from $3.95 to $5.95 so nothing to do with cPanel increasing price. Starter plan is being retired and they will move you to the next package.

    Sorry. Probably phrased that wrong but I meant yet another cPanel price increase made them re-evaluate their pricing overall (cpanel+da) as per the announcement.

  • I suspect they have taken an overall view and decided to up their DA pricing now rather than wait a while when some may well switch to DA from cPanel due to the price increase. Switching then getting hit by a DA increase a few months from now would not go down well.

    So at least they have done it all in one that way people know where they stand in terms of all their options.

  • vyasvyas OG
    edited December 2020

    My renewal pricing for 3 years cPanel still shows US Dollars 50. Due for renewal Jun 2022.

    I concur with @Lee as long as service is good, a few extra should not be a problem. I can even switch to DA...

    On a lighter note my hosting with them is in Singapore. Might move to Nexusbytes if the hit is too high in spite of moving to DA. @seriesn you can breathe easy for 18 months.

    On related note
    @smallweb is your Singapore location on HM or direct with OVZ? If it is the former,then is it a big hit for you?

  • K4Y5K4Y5 OG
    edited December 2020

    OK, so it looks like my Reseller Starter plan will go from $8.95 to $9.95/mo?

    Yes! All current promotional codes are unaffected/unchanged by this update.

    With the existing 50% discount on my plan, it would translate to a price increase of $0.50 that I will not mind paying, as long as it helps them continue providing the same kind of stable and reliable service.

    Oh fuck that! Looks like they will retire "Starter" plans and upgrade me to "Advanced" that I do not need, which is going to cost 3x what I am currently paying. I am out of there!

  • MichaelCeeMichaelCee ModeratorProviderOG Cymru
    edited December 2020

    @vyas said: @smallweb is your Singapore location on HM or direct with OVZ? If it is the former,then is it a big hit for you?

    Not a big hit, but enough to warrant moving to a VPS at that point. Only trouble is LiteSpeed.

    Price increases are fair, but cPanel scape-goating for non-cPanel products is meh. I agree with Lee.

  • @SmallWeb said:

    @vyas said: @smallweb is your Singapore location on HM or direct with OVZ? If it is the former,then is it a big hit for you?

    Not a big hit, but enough to warrant moving to a VPS at that point. Only trouble is LiteSpeed.

    Price increases are fair, but cPanel scape-goating for non-cPanel products is meh. I agree with Lee.

    Yeah, that'd suck. But as far as Litespeed is concerned, you can just get openlitespeed set-up on DA.
    Also, tagging @seriesn for refugee offers on the internal DA licenses :grin:

  • Hope @seriesn will come up with a 3GB ram (shared) plan which is the plus point of HM's reseller.

    ✓✓Only shared hosting-both DA and cPanel Still in 2006

  • bikegremlinbikegremlin ModeratorOG
    edited December 2020

    Know those hunting/working dog breeds that sometimes have their tails cut off? There's a black humour joke about a man cutting his dog's tail it two smaller increments - so it doesn't hurt as much. Well - this HostMantis pricing looks a bit like it.
    Both in terms of marketing, and customer sentiment.

    Their first price hike, in 2019, was relatively small. With little margin for further price hikes of any resources. In hindsight it is easy to see that wasn't enough. However - at the time, increasing prices more drastically would probably have been also very harsh. Being a pessimist - as soon as I saw the 2021 cPanel price announcement, I was expecting another HostMantis price hike. So wasn't too surprised when I got the email. :)

    I personally can't really blame them. The way most industries are going is towards hitting the smaller ones, especially those offering high quality at a relatively low price. Forcing them to either loose that competitive advantage (by increasing prices), or sell out to a larger corporation. As fewer and fewer larger players keep buying stuff - I would expect to be paying more and more - for most things (whether it's CPUs, hosting, or bicycle parts).

    Again - looking at the announcement, they seem to have done what they could to stay afloat, while making stuff as little worse as possible for the customers: in this case a promise of increasing storage space per account (will see if they honor this). And yes, for me at least, the bottleneck is the number of cPanel accounts, not the storage space - but don't suppose they had the room to increase that (not for cPanel reseller accounts).

    Looking at their plans - reseller Entry had 10 cPanel accounts, while Starter had 30. Now it's 25 for the Entry, and no Starter, so I could "degrade" to that - don't need too much storage space. Moving somewhere else? Well - with cPanel, I don't see how going any lower on the pricing can be profitable for the provider - would expect something to suffer (performance, support, security...). Think it boils down to paying more for cPanel, or bothering with DirectAdmin migration - until they hike the prices (or some other stuff goes up - LiteSpeed, CloudLinux...).

    I'll also see if HostMantis stay afloat - suppose most normal people will get pissed after two price hikes (and now a discontinued plan!) - especially those who paid for "lifetime promotion/discount". If I had to guess - I'd say HostMantis run a scalable operation, capable of downsizing (fewer customers = fewer tech. support people, which should be a big saving if they're/were? paid at least remotely decently). If I had to vote - I'd vote for price hikes, instead of deadpooling. Looking at the positive side: they did what they could to keep the prices as low as possible, for as long as possible. Think that can't be argued (though Internet forums usually prove such opinions to be wrong :) ).

  • Unless I read it wrong my window price is moving from $5.95 to $9.95 on the Entry reseller plan. Nothing to be bothered about. I believe I have a 25% discount on that which will still continue.

    One of the things I really like about their cPanel reseller is that they give the reseller access to JetBackup in WHM, which means you can set up your own destination and backup schedule. I have a daily backup set up to S3. So anything goes wrong I can recover those sites quickly elsewhere if needed. Not everyone lets you do that.

    So for overall value and service, I will stick with them.

  • @Lee said:
    Unless I read it wrong my window price is moving from $5.95 to $9.95 on the Entry reseller plan. Nothing to be bothered about. I believe I have a 25% discount on that which will still continue.

    One of the things I really like about their cPanel reseller is that they give the reseller access to JetBackup in WHM, which means you can set up your own destination and backup schedule. I have a daily backup set up to S3. So anything goes wrong I can recover those sites quickly elsewhere if needed. Not everyone lets you do that.

    So for overall value and service, I will stick with them.

    JetBackup access and the possibility to schedule own remote backups is awesome, indeed. Maybe @MikePT will add this soon, too :)

  • MichaelCeeMichaelCee ModeratorProviderOG Cymru

    @Lee said: So for overall value and service, I will stick with them.

    Oh yeah. If you put the new price and specs on paper I don't see why you'd be unhappy. They do provide a quality service and as you mention added value like JetBackup.. MailChannels and probably a lot more.

    For me, couple extra dollars and I think a VPS is a better shout price wise but also I'll be able to finally use my DNS cluster for ALL services.

  • @SmallWeb said: couple extra dollars and I think a VPS is a better

    I was thinking about that too. The problems is, I have more than 10 website that has daily load average 10-20% each. How can a ~$10 VPS handle that?

  • When you have websites that just need to work, the simplicity of email, SSL, backups and so on you don't jump to a VPS for a couple more dollars. In my view anyway. The time value alone would cost you that couple of dollars x 12.

  • MichaelCeeMichaelCee ModeratorProviderOG Cymru

    @Lee said:
    When you have websites that just need to work, the simplicity of email, SSL, backups and so on you don't jump to a VPS for a couple more dollars. In my view anyway. The time value alone would cost you that couple of dollars x 12.

    @Coffee - This is pretty true. I'll be moving because it's a public shared hosting offering, rather than for my own websites.

  • edited December 2020

    @SmallWeb said: If you put the new price and specs on paper I don't see why you'd be unhappy

    HM: BF Deal -25% recurring.
    Me: Great ill grab 2x starter reseller plans.
    --- 1 week later.. after BF ends and good deals are gone. ---
    HM: we are increasing our prices up to double
    also HM: oh, and we will retire the starter plan, you need to pick another one, go for advanced.
    Me: :anguished:

    you wouldn't be unhappy ?

    edit: I'm not ranting.
    edit 2: shit, looks like I did.

  • bikegremlinbikegremlin ModeratorOG
    edited December 2020

    @mezoology said:

    @SmallWeb said: If you put the new price and specs on paper I don't see why you'd be unhappy

    HM: BF Deal -25% recurring.
    Me: Great ill grab 2x starter reseller plans.
    --- 1 week later.. after BF ends and good deals are gone. ---
    HM: we are increasing our prices up to double
    also HM: oh, and we will retire the starter plan, you need to pick another one, go for advanced.
    Me: :anguished:

    That's... brilliant! :)

    Just brilliant... marketing, public relations, customer trust and all.

    Sorry man, I really understand (being a customer as well, also with a Starter plan) - but I just have to LOL to this. What else can we do, if we can't laugh? :lol:

    If new prices of renewal can be calculated against the existing number of customers when selling a business, suppose now is the time to sell. :)

  • @bikegremlin said: Sorry man, I really understand (being a customer as well, also with a Starter plan) - but I just have to LOL to this. What else can we do, if we can't laugh?

    believe it or not, I too laughed my ass out when I received them email.
    glad you had a good laugh tho.

  • deankdeank OG
    edited December 2020

    Is that John Terry?

    Well, if you are always chasing deals, you will end up disappointed sooner or later.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • Anybody knows about their performance in their london and us-east locations? I remember ovh had terrible routing to both places, is it still so?

  • MichaelCeeMichaelCee ModeratorProviderOG Cymru

    @mezoology said:

    @SmallWeb said: If you put the new price and specs on paper I don't see why you'd be unhappy

    HM: BF Deal -25% recurring.
    Me: Great ill grab 2x starter reseller plans.
    --- 1 week later.. after BF ends and good deals are gone. ---
    HM: we are increasing our prices up to double
    also HM: oh, and we will retire the starter plan, you need to pick another one, go for advanced.
    Me: :anguished:

    you wouldn't be unhappy ?

    edit: I'm not ranting.
    edit 2: shit, looks like I did.

    I mean as a new customer my friend.

  • edited December 2020

    @webcraft said:
    Anybody knows about their performance in their london and us-east locations? I remember ovh had terrible routing to both places, is it still so?

    Ahh wait, it's routed via sgb, gra or rbx in either case? the ovh map shows direct routes but real path is through these?

  • @Intelpentium0 said:
    Hope @seriesn will come up with a 3GB ram (shared) plan which is the plus point of HM's reseller.

    Kinda hard to keep balanced resource ratio (Shared vs reseller, etc.) :(

  • @deank said:
    Is that John Terry?

    Well, if you are always chasing deals, you will end up disappointed sooner or later.

    John indeed. :)
    As far as I'm concerned, being a pessimist, I more often get pleasantly surprised.

    @webcraft said:
    Anybody knows about their performance in their london and us-east locations? I remember ovh had terrible routing to both places, is it still so?

    Using eastern US and London locations - they are both OK (so far).

  • edited December 2020

    I am 1.5 years into a 2018 BF friday deal (edit: bad memory, May 2019) which I paid upfront for 2 years in 4 locations, renewing in June.

    The deal was an 80% /// recurring /// deal. I hope that they will honour this discount when it comes to renewal.

    I also added credit when they were running the 50% credit bonus. A bit of a kick in the balls now that they are increasing the pricing. A bigger kick in the balls if they do not honour the recurring discounts.

    Gullo did this to me, would not honour recurring discount and put the price up. Needless to say, I did not renew.

  • @Adam1 said:
    I am 1.5 years into a 2018 BF friday deal which I paid upfront for 2 years in 4 locations, renewing in June.

    The BF deal was an 80% /// recurring /// deal. I hope that they will honour this discount when it comes to renewal.

    I also added credit when they were running the 50% credit bonus. A bit of a kick in the balls now that they are increasing the pricing. A bigger kick in the balls if they do not honour the recurring discounts.

    Gullo did this to me, would not honour recurring discount and put the price up. Needless to say, I did not renew.

    For all I know - no discount is honored over 50%. Think that's most you can expect. But do check with them.

  • edited December 2020

    @bikegremlin said: For all I know - no discount is honored over 50%. Think that's most you can expect. But do check with them.

    Well, for sure I will check, of course. If the resulting price is too much then I can simply leave.

    A shame though, as the uptime has been pretty decent overall. But with a saturated market, it's not very hard to find something comparible.

  • @Adam1 said:

    @bikegremlin said: For all I know - no discount is honored over 50%. Think that's most you can expect. But do check with them.

    Well, for sure I will check, of course. If the resulting price is too much then I can simply leave.

    A shame though, as the uptime has been pretty decent overall. But with a saturated market, it's not very hard to find something comparible.

    When it comes to cPanel reseller hosting of good quality (performance, uptime, even given resources) - I'm afraid even their new pricing (especially if you get at least a 50% discount) is among the better ones.

    I've got more than a full year of my plans left. So at the start of 2022, I can see what the prices, and control panel situation is like (DirectAdmin and cPanel) - then make a decision. Not sure I should even check the renewal price until 2022, since that seems to be changing from year to year. :)

  • @Adam1 said: But with a saturated market, it's not very hard to find something comparible.

    What, you mean more unsustainable recurring deals that won't be honoured in the future? Yeah, plenty of them about.

  • edited December 2020

    My Reseller was 19.99 USD for 3 years (bought with 80% discount) and is still showing 74.96 USD for renewal.

    This means 74.96 / 36 months = 2.08 USD per month. Will this price cover their costs?

    If YES, then it is a chance to keep this renewal price.

    If NO, then something will happen.

  • @bikegremlin said:
    I'm afraid even their new pricing (especially if you get at least a 50% discount) is among the better ones.

    It isn't a matter of cheap and/or better service anymore. It's a matter of trust now.
    I can't trust anyone who licks what they spat a couple of times.
    the BF was 10 days ago, If you can't plan ahead for 10 days... unless it was intended and hope for the best.

  • @bikegremlin said: When it comes to cPanel reseller hosting of good quality (performance, uptime, even given resources) - I'm afraid even their new pricing (especially if you get at least a 50% discount) is among the better ones.

    Could well be true, I have no comment regarding reseller hosting. I only have their shared hosting, in 6 locations. I also have shared hosting accounts with approx 40 other providers, so I do have some references to go by. These price increases put them above every single other account I have if it helps for context.

  • @bikegremlin said:

    @Adam1 said:
    I am 1.5 years into a 2018 BF friday deal which I paid upfront for 2 years in 4 locations, renewing in June.

    The BF deal was an 80% /// recurring /// deal. I hope that they will honour this discount when it comes to renewal.

    I also added credit when they were running the 50% credit bonus. A bit of a kick in the balls now that they are increasing the pricing. A bigger kick in the balls if they do not honour the recurring discounts.

    Gullo did this to me, would not honour recurring discount and put the price up. Needless to say, I did not renew.

    For all I know - no discount is honored over 50%. Think that's most you can expect. But do check with them.

    I thought that the limit was 25%, but I may misremember.

    But, yeah, the 80% discount will definitely be over.

    "A single swap file or partition may be up to 128 MB in size. [...] [I]f you need 256 MB of swap, you can create two 128-MB swap partitions." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 49)

  • @Adam1 said:

    @bikegremlin said: When it comes to cPanel reseller hosting of good quality (performance, uptime, even given resources) - I'm afraid even their new pricing (especially if you get at least a 50% discount) is among the better ones.

    Could well be true, I have no comment regarding reseller hosting. I only have their shared hosting, in 6 locations. I also have shared hosting accounts with approx 40 other providers, so I do have some references to go by. These price increases put them above every single other account I have if it helps for context.

    Then it would make sense to change providers, or get one reseller account (with the same, or some other provider).

    Related to the topic (OP):
    A brief introspection (helps put things into perspective, at least for me).

  • @angstrom said:
    I thought that the limit was 25%, but I may misremember.

    But, yeah, the 80% discount will definitely be over.

    When they originally increased the price last year and removed the 70%+ discounts they automatically changed it to 25%. However, if you contacted them they’d increased it to 50%.

    In their announcement there is no mention of the existing discounts being honoured or not.

  • Further to above, HostMantis have confirmed that the existing 50% discount on my plan will be honoured going forward with the new pricing.

  • @LeonDynamic said:

    @angstrom said:
    I thought that the limit was 25%, but I may misremember.

    But, yeah, the 80% discount will definitely be over.

    When they originally increased the price last year and removed the 70%+ discounts they automatically changed it to 25%. However, if you contacted them they’d increased it to 50%.

    Ah, okay: a 50% discount is still pretty nice :)

    "A single swap file or partition may be up to 128 MB in size. [...] [I]f you need 256 MB of swap, you can create two 128-MB swap partitions." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 49)

  • @angstrom said:

    @LeonDynamic said:

    @angstrom said:
    I thought that the limit was 25%, but I may misremember.

    But, yeah, the 80% discount will definitely be over.

    When they originally increased the price last year and removed the 70%+ discounts they automatically changed it to 25%. However, if you contacted them they’d increased it to 50%.

    Ah, okay: a 50% discount is still pretty nice :)

    Year ago, not working any longer. Actually, their bf deal with a dedi IP has been a proper replacement imo. I don't know what a dedi IP could be good for, however, considering the price of an entry plan and the price of the IP, it might get somewhat close to the 50%.

  • are we facing another hostdoc kind a situation here ?

  • LeeLee OG
    edited December 2020

    @wordpress said:
    are we facing another hostdoc kind a situation here?

    Don't see why, Hostdoc like most LET hosts of that ilk were always doomed to fail, many will still fail, it is just a matter of time.

    HostMantis has been about for a long time, not the greatest marketing people that is for sure, but a solid provider over the years.

    Something has triggered them, probably true that they are giving up racing to the bottom, creating slim margins only to them make unpopular with changes every time cPanel increases their pricing.

    However unpopular it does seem that they are setting their pricing far enough ahead and planned to deal with more increases in cost without needing to pass that on every single time.

    Sure, they have increased DA pricing as well so it appears to an entire shift across everything they offer, but they have commented why this is all being done, it seems sensible.

    Like I have said many times before, providers that can get themselves out of the race to the bottom should do it and as quickly as possible. Maybe that is all they are doing, time will tell.

    Said it many times but everyone shouts about DA being different, yet so many providers have simply recreated the very situation that existed before cPanel changed their pricing. All it will take is for DA to sell their panel or change their pricing and all these hosts are equally as fucked through their race to the bottom pricing. Someone will be along to say that won't happen, DA says so. Believe it because you want to, but if/when it happens I will be here ready with my 'I told you so'.

  • In my personal opinion it is better to put higher prices than dissapear before the project was unsustainable. If the prices do not fit into your perception you always could move to another provider. I have done it in similar way starting with 1 price and i have increased it during the years. ( non hosting related) . may be you are losing some customers because of the higher prices but at least the euro/per hour is better so it makes sense at least for me

    I believe in good luck. Harder that I work ,luckier i get.

  • @Lee said: Believe it because you want to, but if/when it happens I will be here ready with my 'I told you so'.

    ive few reseller with them , i kind a wish they dont close down like hostdoc bcos its painful to migrate but few people (2) are complaining about unanswered ticket on LET and WHT , my ticket is also pending lets hope for best

  • @wordpress said: but few people (2) are complaining about unanswered ticket on LET and WHT

    Of course, they will be inundated with complaints. This is no doubt part of their issue, those complaining are the ones paying virtually nothing and taking up all their time.

  • deankdeank OG
    edited December 2020

    @wordpress said:
    are we facing another hostdoc kind a situation here ?

    Nope, as far as I know, HostMentos has been in this biz for a good amount of years.
    They are simply trying to get rid of lowend customers, mainly probably to survive and boost profit.

    There isn't really a point in keeping customers with a profit margin of like 50 cents, who also happen to complain the loudest, once you grow large enough.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • @wordpress said:

    @Lee said: Believe it because you want to, but if/when it happens I will be here ready with my 'I told you so'.

    ive few reseller with them , i kind a wish they dont close down like hostdoc bcos its painful to migrate but few people (2) are complaining about unanswered ticket on LET and WHT , my ticket is also pending lets hope for best

    As @Lee said, HostDoc were engaged in a different strategy altogether. There's no reason to think that HostMantis will suddenly close up shop from one day to the next (like HostDoc did), and this will be more true once the price changes come into effect.

    "A single swap file or partition may be up to 128 MB in size. [...] [I]f you need 256 MB of swap, you can create two 128-MB swap partitions." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 49)

  • @Lee said: However unpopular it does seem that they are setting their pricing far enough ahead and planned to deal with more increases in cost without needing to pass that on every single time.

    This. My take is, they are future proofing the business. Mail channel, Immunify, cloudlinux, Litespeed and all the other goodies cost good amount of money. You really can't give the world for free.

  • @deank said:

    @wordpress said:
    are we facing another hostdoc kind a situation here ?

    Nope, as far as I know, HostMentos has been in this biz for a good amount of years.
    They are simply trying to get rid of lowend customers, mainly probably to survive and boost profit.

    There isn't really a point in keeping customers with a profit margin of like 50 cents, who also happen to complain the loudest, once you grow large enough.

    Aptly put,
    and welcome back.

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