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  • @Calin You're either ignoring my support ticket or you are too busy with volume. Please at least respond on a matter going on from 8 September

    #GAW-306989

  • @mikewazar said: @Calin You're either ignoring my support ticket or you are too busy with volume. Please at least respond on a matter going on from 8 September

    >

    Hello I'm not ignore you ticket , I'm re-checked right now , coming soon make you invoice for storage VPS , because for now I prefer not to take clients' money in advance for this type of VPS, only after it will be finished building our storage cluster

    Regards,
    Calin

  • @nyamenk said:
    Free giveaway?

    why not?

  • edited September 2023

    @Calin said:

    @mikewazar said: @Calin You're either ignoring my support ticket or you are too busy with volume. Please at least respond on a matter going on from 8 September

    >

    Hello I'm not ignore you ticket , I'm re-checked right now , coming soon make you invoice for storage VPS , because for now I prefer not to take clients' money in advance for this type of VPS, only after it will be finished building our storage cluster

    Regards,
    Calin

    Thank you

  • hey @Calin any plan adding debian bookworm in the reinstall panel?

    Fuck this 24/7 internet spew of trivia and celebrity bullshit.

  • @Encoders said: hey @Calin any plan adding debian bookworm in the reinstall panel?

    >
    Hello , very sorry but most probality no

    Regards,
    Calin

  • @Calin said:

    @Encoders said: hey @Calin any plan adding debian bookworm in the reinstall panel?

    >
    Hello , very sorry but most probality no

    Regards,
    Calin

    Please fullfill my request in ticket #WBE-435236

    I decided to not deal with your service anymore, and i do not want to keep my client area account. there are just too many problem.

    1. Your available OS are too cripled, systemd-resolved doesn't work out of the box which causes /etc/resolv.conf to fail just like I mentioned in ticket #NRE-084178
    2. Default dropbear ssh is a bit iffy, especially when you didn't configure it to accept ssh keys be default, in fresh install.
    3. /sbin isn't included in $PATH by default, and it's funny since the default user is root on fresh install. Do you even test your OS before adding it into the install panel?
    4. I think you should provide both OS that install like other VPS Provider, if you want slim version, separate them.
    5. Uptime are too terrible https://i.ibb.co/QfNtwf7/image.png
    6. Actual internet speed is too terrible https://i.ibb.co/PxxsRh5/image.png
    7. I can't even access your panel properly too https://i.ibb.co/9qKK7rD/image.png. yes this is includes your client area too with frequent error like this

    other than this I'm also disappointed you just told me to fuck off into the new micronode panel after that migration, you didn't tell me beforehand in email, just giving a new login for new panel without moving my data at all.

    I think it's time to move on, after idling more than 6 month and I'm about to use it just to found out it's not usable for me.

    Fuck this 24/7 internet spew of trivia and celebrity bullshit.

  • edited October 2023

    @Encoders said: there are just too many problem.

    I can confirm what you've encountered, but some technical problems can be solved by users on their own:

    1. sudo systemd disable --now systemd-networkd && sudo rm /etc/resolv.conf -f && sudo bash -c 'cat << EOF > /etc/resolv.conf
      nameserver 1.0.0.1
      nameserver 8.8.4.4
      nameserver 74.82.42.42
      EOF'

    2. Replace dropbear with widely used openssh;

    3. I don't like the default OS template either, but thankfully it's at least possible to update from Debian 10 to 12 manually.
    4. Uptime is great, 98.577% from the deployment on 29th April, 2023, to be precise. There are 1 or 2 downtime weekly ranging from minutes to quarters.
    5. Yes, the network is somewhat terrible, 20 Mbps at most, while 7 Mbps is the average, not to mention the IPv6 access is never delivered next week;
    6. Control panel is fine (micronode.uk).

    Overall I rate iHostArt "above average" for both cheap price, fine uptime, and courteous, quick (within a week) reply.

    Maybe you want to consider big companies for stable service, timely reply or just wait until Black Friday for cheap specials.
    Before that, it's might be helpful for you to learn some Unix-like 101.

    MicroLXC is lovable.

  • skorousskorous OG
    edited October 2023

    @bliss said:

    @Encoders said: there are just too many problem.

    Before that, it's might be helpful for you to learn some Unix-like 101.

    Might want to reserve judgement on that. I'm fairly certain he's got those skills. He's just annoyed that he has to employ them on such fundamental pieces.

  • @nyamenk said: Free giveaway?

    How about randomly choosing a happy customer in this thread?

  • nat vps down for serval hours

  • sh97sh97 Top MJJ

    @gritty said:
    nat vps down for serval hours

    From discord

    @Calin said:
    Hello we migrare nat vps to new hardware, so that it s cause

  • edited October 2023

    @sh97 said:

    @gritty said:
    nat vps down for serval hours

    From discord

    @Calin said:
    Hello we migrare nat vps to new hardware, so that it s cause

    looks same before, cpu is X5660, upload network speed is less 2Mbps :'(

  • @gritty said: looks same before, cpu is X5660, upload network speed is less 2Mbps

    >

    Hello we don t finish migration , migration take long so we migrate slow all things , we have to migrate 27+ TB of files

    Regards

  • @Calin said:

    @gritty said: looks same before, cpu is X5660, upload network speed is less 2Mbps

    >

    Hello we don t finish migration , migration take long so we migrate slow all things , we have to migrate 27+ TB of files

    Regards

    so, when is the next migrate plan?

  • @gritty said: so, when is the next migrate plan?

    N ext wiik, I guess?

    MicroLXC is lovable.

  • no reply to tickets in a week my lad.

    JPO-572128

  • My nat has been offline for a few days, and Ticket has not replied yet

  • Is it gone for good this time?

  • Vps been down for 2 Months now!!!
    Tickets gets answered in around 5 days, but with no solution.
    Dont know what is happening here, but i think the end is near...

  • Hello @karlo we have 300+ tickets opened

    @mee2 in last week we migrate 50% from all NAT VPS to new hardware

    Regards

  • @Calin said:
    Hello @karlo we have 300+ tickets opened

    @mee2 in last week we migrate 50% from all NAT VPS to new hardware

    Regards

    By all respect, when it goes by this time, my subscription will end before i can use anything again on your Plattform. This is unusable for a long time...

  • @karlo said: By all respect, when it goes by this time, my subscription will end before i can use anything again on your Plattform. This is unusable for a long time...

    >
    Hello , check now please we replayed on 99% tickets

    If you are on IP 109.122.221.169 it's on migration , IP 109.122.221.69 migration finish , and we view more good results on beenkmarcks

    Regards,
    Calin

  • @Calin said:

    @karlo said: By all respect, when it goes by this time, my subscription will end before i can use anything again on your Plattform. This is unusable for a long time...

    >
    Hello , check now please we replayed on 99% tickets

    If you are on IP 109.122.221.169 it's on migration , IP 109.122.221.69 migration finish , and we view more good results on beenkmarcks

    Regards,
    Calin

    Its not the one or the other, its different node.
    See, i am waiting now for 9 weeks for service and until then the service where down often, too. When you dont inform your Clients about the fact, that they dont can use theyr products for severel Months, what is the case, then this is maybe a case for refunding over payment service... . I had better experience with coucio.

  • 109.122.221.33 what time can finished the migration work??

  • @poctopus said:
    109.122.221.33 what time can finished the migration work??

    Downtime started Oct 07.
    Two weeks without television isn't good life.

    We accept Karma donations for the last flan. 🍮 affbrr

  • Since NAT migrated, it's unable to use after re-provison from ihostart.micronode.uk

  • @ccc said: Since NAT migrated, it's unable to use after re-provison from ihostart.micronode.uk

    >

    Hello if you have IP 103.212.81.169 it's not finished migrate

    Regards

  • cccccc
    edited October 2023

    @Calin said:

    @ccc said: Since NAT migrated, it's unable to use after re-provison from ihostart.micronode.uk

    >

    Hello if you have IP 103.212.81.169 it's not finished migrate

    Regards

    It's 109.122.221.32
    After migrated it's able to use, however it's unable to access SSH after re-install.
    Tried many times, installed different systems, can confirm the issue.
    Dies ihostart.micronode.uk re-installed the corrected Node?
    Please help check, thanks.

  • 109.122.221.33 is coming back.
    It is even slower than previous.
    In the previous node, I can establish an SSH connection (up to bash prompt appearing) in 2~3 minutes.
    After the so-called migration, it's taking nearly 5 minutes.

    We accept Karma donations for the last flan. 🍮 affbrr

  • @Calin said:

    @ccc said: Since NAT migrated, it's unable to use after re-provison from ihostart.micronode.uk

    >

    Hello if you have IP 103.212.81.169 it's not finished migrate

    Regards

    Is this completed now?
    Old IP > 103.212.81.169 > NEW IP 109.122.221.33

  • @yoursunny said: It is even slower than previous.

    In the previous node, I can establish an SSH connection (up to bash prompt appearing) in 2~3 minutes.
    After the so-called migration, it's taking nearly 5 minutes.

    >

    Hello , yes we start lot of VMs and that it's cause , coming soon fixed , we finish 95% migration

  • 109.122.221.32 down again?

  • @gritty said: 109.122.221.32 down again?

    >

    Hello , all nat VPS finish migrate , any feedback it's very appreciate about performance , speed network etc..

    Regards

  • @Calin said:

    @gritty said: 109.122.221.32 down again?

    >

    Hello , all nat VPS finish migrate , any feedback it's very appreciate about performance , speed network etc..

    Regards

    what about ipv6, it works now?

  • edited October 2023

    When new IP showing up in MicroNode panel?

    Also, reboot button in MicroNode panel doesn't seem to have any effect.

    We accept Karma donations for the last flan. 🍮 affbrr

  • @Calin said:

    @gritty said: 109.122.221.32 down again?

    >

    Hello , all nat VPS finish migrate , any feedback it's very appreciate about performance , speed network etc..

    Regards

    Still unable to connect after re-provision from panel ihostart.micronode.uk

  • Oh I'm able to connect but it took 2 minutes.
    Extremely low performance.

  • nat vps down again. micronode.uk reboot fail

  • Hello , back to work

    Regards

  • @Calin said:
    Hello , back to work

    Regards

    Performance getting much better now, nice work.

  • edited October 2023

    Hello , all nat VPS finish migrate , any feedback it's very appreciate about performance , speed network etc..

    Regards

    When my data will be migrated?
    I am now waiting over 9 weeks for service!
    Aviable images for reinstalling on node doesnt work well...

  • the performance of this nat vps after migrate is soooo low, very slow now

  • @gritty said:
    the performance of this nat vps after migrate is soooo low, very slow now

    Affirmative, the load is about 7.00 and it took several minutes to SSH into the system.

    mika@ro:~$  time who
    mika     pts/0        Oct 30 04:30 (10.0.0.1)
    
    real    0m36.321s
    user    0m0.000s
    sys 0m0.988s
    

    MicroLXC is lovable.

  • Someone may abusing their VPS, monitor and suspend frequently may help.

  • edited November 2023

    @karlo said:

    Hello , all nat VPS finish migrate , any feedback it's very appreciate about performance , speed network etc..

    Regards

    When my data will be migrated?
    I am now waiting over 9 weeks for service!
    Aviable images for reinstalling on node doesnt work well...

    So its seems official!

    My data cant be migrated anymore!
    Why? Couse you only got 2 weeks after node transfer to initiate data transfer.

    How you can initiate this data transfer, i dont know... I tryd to do this. And after i cant find any possibiltys on the panels, i opened a tixket. But with response time about 14 days, and not the will to lead to an result, jes, i need to say, all my data is lost!

    //edit

    Its now 10 weeks with no functionaly service, my vps went down From one day to another and never get up again...

  • @karlo said: Its now 10 weeks with no functionaly service, my vps went down From one day to another and never get up again...

    >
    I'm checked and I'm don t know what ticket you have OPENED , write me on PM you email address and give you refund

    Regards

  • @Calin said:

    @karlo said: Its now 10 weeks with no functionaly service, my vps went down From one day to another and never get up again...

    >
    I'm checked and I'm don t know what ticket you have OPENED , write me on PM you email address and give you refund

    Regards

    Problem here is that you are not able to restore my data and instead of response on that Problem you are reffering me on refund, thats service at its best.

  • I guess he had enough. Got this email now. It was actually working better after the migration to newer hardware (from <1Mbps to ~50Mbps)

    Hello dear customers,
    due to repeated and endless problems with NAT services, we would like to inform you that these services will be closed at the end of the billing period, please cancel your paypal subscription whenever and if you receive invoices for these services, just ignore them and you don't pay them, your service will end automatically at the end of the billing period, we do this because a lot of people abuse a service of only 0.50 cents/month and received a lot of problems/complaints related to the operation of these VPS- uri, NAT VPSs are an abandoned project for us in future services
    Thanks for you understand

    Regards,
    Calin - iHostART

  • Waiting for refugee offers.

    We accept Karma donations for the last flan. 🍮 affbrr

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