@Ympker said: @nick_@Tnetenn hope your PayPal issue gets sorted. First time I heard of such an issue with PayPal. I only knew something like this from Hotel reservations when I would leave my Amex card details for reservation.
Fwiw, PayPal Express on Stacksocial directly checked out (linked to my bank account). No money was temporarily held back or something like this. Weird.
Thank you so much @Ympker. Yes, I got another reply from Stacksockal and seems I just need to wait for about 1 month to get release the money on PayPal held. But, I'm quite happy to get this one. Thank you to @root, too, for sharing this deal here!
@nick_ said:
Does anyone know how StackSocial processes a refund? I did some research and found that they will refund to account credit instead of the card. And does a coupon work together with account credit when purchasing a deal? I'm asking because I'm afraid I have purchased this deal for $40.98 but it said $13.99 at checkout.
I'm sorry to hear you faced another problem. I also checked their Refund Policy, and if I understand correctly, it seems you need to wait another 30 days to get store credit, or doesn't be mentioned there but, you may contact support – as you already did. Hope you get the reply soon and resolved.
Btw, I used the $5 credit they just gave me and the coupon code at the same time = $13.99. Hope you get VPN for 10 at this price.
I got a response on weekend from the same support person. He said that I have to wait for around a month for the pending money on PayPal because StackSocial couldn't do anything on their end and neither can I which is understandable.
Fortunately, he manually refunded the different amount after applying the coupon to the original form of payment, not account credit for my case. But I have to wait several business days to get it back. My case didn't go smoothly like other customers but I ended up paying $13.99 for this deal and have to wait several days to get the partial refund after deducting from the full payment. And I also have to wait a month for PayPal to return my money from the first payment issue.
Besides having the issue, I'm really impressed with their support. He is professional and very helpful. He completely understood the situation I was in and helped me solve it. I got the deal I wanted at the price I'm happy to pay and StackSocial got the money.
@nick_ said:
I got a response on weekend from the same support person. He said that I have to wait for around a month for the pending money on PayPal because StackSocial couldn't do anything on their end and neither can I which is understandable.
Fortunately, he manually refunded the different amount after applying the coupon to the original form of payment, not account credit for my case. But I have to wait several business days to get it back. My case didn't go smoothly like other customers but I ended up paying $13.99 for this deal and have to wait several days to get the partial refund after deducting from the full payment. And I also have to wait a month for PayPal to return my money from the first payment issue.
Besides having the issue, I'm really impressed with their support. He is professional and very helpful. He completely understood the situation I was in and helped me solve it. I got the deal I wanted at the price I'm happy to pay and StackSocial got the money.
Happy it worked out in the end (with some difficulties). Nice that you got a reply on the weekend and a competent one at that
Enjoy the VPN! Do you already have Access to the vpn?
@nick_ said:
I got a response on weekend from the same support person. He said that I have to wait for around a month for the pending money on PayPal because StackSocial couldn't do anything on their end and neither can I which is understandable.
Fortunately, he manually refunded the different amount after applying the coupon to the original form of payment, not account credit for my case. But I have to wait several business days to get it back. My case didn't go smoothly like other customers but I ended up paying $13.99 for this deal and have to wait several days to get the partial refund after deducting from the full payment. And I also have to wait a month for PayPal to return my money from the first payment issue.
Besides having the issue, I'm really impressed with their support. He is professional and very helpful. He completely understood the situation I was in and helped me solve it. I got the deal I wanted at the price I'm happy to pay and StackSocial got the money.
Happy it worked out in the end (with some difficulties). Nice that you got a reply on the weekend and a competent one at that
Enjoy the VPN! Do you already have Access to the vpn?
Thank you! What a relief. Yes, I already redeemed the code, and it's my first lifetime VPN deal (that's required to manually extend after 5 years). I really like it so far.
@nick_ said:
I got a response on weekend from the same support person. He said that I have to wait for around a month for the pending money on PayPal because StackSocial couldn't do anything on their end and neither can I which is understandable.
Fortunately, he manually refunded the different amount after applying the coupon to the original form of payment, not account credit for my case. But I have to wait several business days to get it back. My case didn't go smoothly like other customers but I ended up paying $13.99 for this deal and have to wait several days to get the partial refund after deducting from the full payment. And I also have to wait a month for PayPal to return my money from the first payment issue.
Besides having the issue, I'm really impressed with their support. He is professional and very helpful. He completely understood the situation I was in and helped me solve it. I got the deal I wanted at the price I'm happy to pay and StackSocial got the money.
Happy it worked out in the end (with some difficulties). Nice that you got a reply on the weekend and a competent one at that
Enjoy the VPN! Do you already have Access to the vpn?
Thank you! What a relief. Yes, I already redeemed the code, and it's my first lifetime VPN deal (that's required to manually extend after 5 years). I really like it so far.
I know how this can feel. Long ago, I purchased a lifetime license for a SaaS marketing tool (Glorifyapp) and the price was like 200€.
When ordering, I needed 3 attempts until I received a confirmation message (before it seemed like the process failed). Turned out 2 hours later, I got two more confirmations and was charged 600€ subsequently (3 orders went through in the end). Luckily I had talked to the CEO the day before ordering on phone to ask some questions about the product and when this issue occurred I called him and he refunded the two wrong payments about 3 hours later, but yeah..things like this suck.
Happy you like it Two of my college friends also got the deal. It's a steal at that price :P
That's because it's just a proxy not an encrypted vpn connection. I love their browser extension for unblocking streaming channels as it yields really fast speeds.
That's because it's just a proxy not an encrypted vpn connection. I love their browser extension for unblocking streaming channels as it yields really fast speeds.
Yeah, I agree that the extension is the way to go. Their desktop app was making my antivirus go apeshit anyways, and after testing it I decided it wasn’t worth the hassle of exceptions and all that
That's because it's just a proxy not an encrypted vpn connection. I love their browser extension for unblocking streaming channels as it yields really fast speeds.
Yeah, I agree that the extension is the way to go. Their desktop app was making my antivirus go apeshit anyways, and after testing it I decided it wasn’t worth the hassle of exceptions and all that
Yeah, I mostly use the browser extension, too. Unblocking is like 98% of my use case for Ivacy. Works really well with the extension.
Comments
Thank you so much @Ympker. Yes, I got another reply from Stacksockal and seems I just need to wait for about 1 month to get release the money on PayPal held. But, I'm quite happy to get this one. Thank you to @root, too, for sharing this deal here!
I'm sorry to hear you faced another problem. I also checked their Refund Policy, and if I understand correctly, it seems you need to wait another 30 days to get store credit, or doesn't be mentioned there but, you may contact support – as you already did. Hope you get the reply soon and resolved.
Btw, I used the $5 credit they just gave me and the coupon code at the same time = $13.99. Hope you get VPN for 10 at this price.
I got a response on weekend from the same support person. He said that I have to wait for around a month for the pending money on PayPal because StackSocial couldn't do anything on their end and neither can I which is understandable.
Fortunately, he manually refunded the different amount after applying the coupon to the original form of payment, not account credit for my case. But I have to wait several business days to get it back. My case didn't go smoothly like other customers but I ended up paying $13.99 for this deal and have to wait several days to get the partial refund after deducting from the full payment. And I also have to wait a month for PayPal to return my money from the first payment issue.
Besides having the issue, I'm really impressed with their support. He is professional and very helpful. He completely understood the situation I was in and helped me solve it. I got the deal I wanted at the price I'm happy to pay and StackSocial got the money.
Happy it worked out in the end (with some difficulties). Nice that you got a reply on the weekend and a competent one at that
Enjoy the VPN! Do you already have Access to the vpn?
Ympker's VPN LTD Comparison, Uptime.is, Ympker's GitHub.
Thank you! What a relief. Yes, I already redeemed the code, and it's my first lifetime VPN deal (that's required to manually extend after 5 years). I really like it so far.
I know how this can feel. Long ago, I purchased a lifetime license for a SaaS marketing tool (Glorifyapp) and the price was like 200€.
When ordering, I needed 3 attempts until I received a confirmation message (before it seemed like the process failed). Turned out 2 hours later, I got two more confirmations and was charged 600€ subsequently (3 orders went through in the end). Luckily I had talked to the CEO the day before ordering on phone to ask some questions about the product and when this issue occurred I called him and he refunded the two wrong payments about 3 hours later, but yeah..things like this suck.
Happy you like it
Two of my college friends also got the deal. It's a steal at that price :P
Ympker's VPN LTD Comparison, Uptime.is, Ympker's GitHub.
pretty fast on their browser extension
That's because it's just a proxy not an encrypted vpn connection. I love their browser extension for unblocking streaming channels as it yields really fast speeds.
Ympker's VPN LTD Comparison, Uptime.is, Ympker's GitHub.
Yeah, I agree that the extension is the way to go. Their desktop app was making my antivirus go apeshit anyways, and after testing it I decided it wasn’t worth the hassle of exceptions and all that
Yeah, I mostly use the browser extension, too. Unblocking is like 98% of my use case for Ivacy. Works really well with the extension.
Ympker's VPN LTD Comparison, Uptime.is, Ympker's GitHub.
Ivacy offer from Stacksocial is over. To whoever was fast enough and snatched it: congratulations.
/thread
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