@ralf said: Asking someone other than C1V - is this really how VAT works in Italy? I know VAT rules change from country to country, but normally VAT isn't chargeable to customers outside the EU.
Well... for business customers outside the EU you wouldn't charge VAT, but for non-business customers, I think, it's more complicated, see Where to tax?
The place of taxation is determined by where the services are supplied. This depends not only on the nature of the service supplied but also on the status of the customer receiving the service. A distinction must be made between a taxable person acting as such (a business acting in its business capacity) and a non-taxable person (a private individual who is the final consumer).
The supply of services between businesses (B2B services) is in principle taxed at the customer's place of establishment, while services supplied to private individuals (B2C services) are taxed at the supplier's place of establishment.
@root said:
I know the promotion has ended, but out of curiosity now:
Do they apply VAT only for customers of European Union, or they apply VAT to everyone (including non-EU customers)?
Do they do the same with fees regarding bank cards?
VAT for everyone unless you can provide a business ID of some kind that is outside the EU.
Asking someone other than C1V - is this really how VAT works in Italy? I know VAT rules change from country to country, but normally VAT isn't chargeable to customers outside the EU. At least in UK (prior to Brexit and still), and it's seemingly this way with most other hosting companies aside from a couple of German providers (but not all).
If you are an Italian company, you are exempt from paying VAT. Also, if you are from outside of VAT applicability (e.g. a Chinese person, or also a German company) you are exempt.
Sometimes you get invoices with VAT even if you should not pay it, in that case you can do reverse charge.
@root said:
I know the promotion has ended, but out of curiosity now:
Do they apply VAT only for customers of European Union, or they apply VAT to everyone (including non-EU customers)?
Do they do the same with fees regarding bank cards?
VAT for everyone unless you can provide a business ID of some kind that is outside the EU.
Asking someone other than C1V - is this really how VAT works in Italy? I know VAT rules change from country to country, but normally VAT isn't chargeable to customers outside the EU. At least in UK (prior to Brexit and still), and it's seemingly this way with most other hosting companies aside from a couple of German providers (but not all).
If you are an Italian company, you are exempt from paying VAT. Also, if you are from outside of VAT applicability (e.g. a Chinese person, or also a German company) you are exempt.
Sometimes you get invoices with VAT even if you should not pay it, in that case you can do reverse charge.
This makes sense and is in-line with my expectations from the UK, however a company outside the EU is very unlikely to have an EU VAT number, nor should it require one to get the services of an EU-company without VAT charged.
Actually, I realise that this is in-line with what C1V said originally, I just completely misunderstood/misread this sentence:
VAT for everyone unless you can provide a business ID of some kind that is outside the EU.
So, if you can prove that you are a business outside the EU you won't be charged VAT. Sounds good, and sorry for my bad.
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
This assumes of course that PayPal would do anything. Visa/MC used to have the same thing in their TOS until they lost a lawsuit about it.
EDIT: Fact checked myself and I may be half-remembering this wrong.
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
This assumes of course that PayPal would do anything. Visa/MC used to have the same thing in their TOS until they lost a lawsuit about it.
EDIT: Fact checked myself and I may be half-remembering this wrong.
Yeah afaik PayPal do enforce it, nice work on the self admonishment though 😝 That's an admirable trait!
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
This assumes of course that PayPal would do anything. Visa/MC used to have the same thing in their TOS until they lost a lawsuit about it.
EDIT: Fact checked myself and I may be half-remembering this wrong.
Yeah afaik PayPal do enforce it, nice work on the self admonishment though 😝 That's an admirable trait!
Just to clarify, I didn't admonish myself. I retracted my statement because I didn't have time to fully fact check. It was previously in Visa and Mastercard's TOS. They did settle a law suit about it. I just didn't have time to find it fact earlier. I personally look forward to the day PayPal "settles" a similar lawsuit but I admit to being horribly biased against them.
"As a result of an approved settlement with merchants, effective January 27, 2013, Mastercard agreed to modify its rules to permit U.S. merchants to surcharge Mastercard credit cards, as long as they complied with certain limitations that can be found in the
modified rule."
@cmeerw said: Still waiting for their support to clarify how I can pay by credit card (which needs to be without any additional surcharges thanks to PSD2)
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
This assumes of course that PayPal would do anything. Visa/MC used to have the same thing in their TOS until they lost a lawsuit about it.
EDIT: Fact checked myself and I may be half-remembering this wrong.
Yeah afaik PayPal do enforce it, nice work on the self admonishment though 😝 That's an admirable trait!
Just to clarify, I didn't admonish myself. I retracted my statement because I didn't have time to fully fact check. It was previously in Visa and Mastercard's TOS. They did settle a law suit about it. I just didn't have time to find it fact earlier. I personally look forward to the day PayPal "settles" a similar lawsuit but I admit to being horribly biased against them.
"As a result of an approved settlement with merchants, effective January 27, 2013, Mastercard agreed to modify its rules to permit U.S. merchants to surcharge Mastercard credit cards, as long as they complied with certain limitations that can be found in the
modified rule."
Comments
Well... for business customers outside the EU you wouldn't charge VAT, but for non-business customers, I think, it's more complicated, see Where to tax?
If you are an Italian company, you are exempt from paying VAT. Also, if you are from outside of VAT applicability (e.g. a Chinese person, or also a German company) you are exempt.
Sometimes you get invoices with VAT even if you should not pay it, in that case you can do reverse charge.
This makes sense and is in-line with my expectations from the UK, however a company outside the EU is very unlikely to have an EU VAT number, nor should it require one to get the services of an EU-company without VAT charged.
Actually, I realise that this is in-line with what C1V said originally, I just completely misunderstood/misread this sentence:
So, if you can prove that you are a business outside the EU you won't be charged VAT. Sounds good, and sorry for my bad.
Complete silence from their side, just automated replies from the ticket system.
Your question is being checked by our Legal. Thanks for your report .
LumanexAI: Our in-house AI model for free 🚀
Which one? The one about unfair pricing and payment surcharges (#672554) or the one about withdrawing from an online order within 14 days (when no service has been provided yet anyway) (#991211)?
The first
LumanexAI: Our in-house AI model for free 🚀
I'd have a look at PayPals TOS - it's fairly straightforward to understand, You simply can't charge them - bake it into your pricing like all others do, maybe discount longer terms where you save fees to encourage it
A higher price is better than no PayPal account when someone reports you, it's a very short sighted way to run a business
thank you, we're working on it
LumanexAI: Our in-house AI model for free 🚀
This assumes of course that PayPal would do anything. Visa/MC used to have the same thing in their TOS until they lost a lawsuit about it.
EDIT: Fact checked myself and I may be half-remembering this wrong.
Yeah afaik PayPal do enforce it, nice work on the self admonishment though 😝 That's an admirable trait!
Posted something related to this a few months ago.
https://lowendspirit.com/discussion/comment/124331/#Comment_124331
"The imitator dooms himself to hopeless mediocrity." — Ralph Waldo Emerson
Just to clarify, I didn't admonish myself. I retracted my statement because I didn't have time to fully fact check. It was previously in Visa and Mastercard's TOS. They did settle a law suit about it. I just didn't have time to find it fact earlier. I personally look forward to the day PayPal "settles" a similar lawsuit but I admit to being horribly biased against them.
"As a result of an approved settlement with merchants, effective January 27, 2013, Mastercard agreed to modify its rules to permit U.S. merchants to surcharge Mastercard credit cards, as long as they complied with certain limitations that can be found in the
modified rule."
The US is different due to a lack of consumer protection laws in general. In the EU adding a surcharge for paying by card is not permitted (https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_en.htm). Breaking the PayPal TOS is just the cherry on top.
I think this thread should be edit to "C1V's founders 15th Birthday!"
This is what I originally thought it was haha, thought they counted "years in operation" as "years owner has been alive"
Or 15th month anniversary of providing hosting, although I'm pretty sure it hasn't been that long yet.