HostMantis - Yet another price increase

YmpkerYmpker OG
edited October 2021 in General

For those, who missed it in the thread about Enterprise Reseller changes. This one came in today:

As a client, we know the last thing you want to hear is anything regarding changes in pricing.

However, as a business we try to be as transparent as possible and each year we must re-evaluate our costs and our pricing structure and make any necessary changes.

Due to recent increased vendor costs, we will be increasing our pricing on all hosting plans by approximately 25% effective: January 1, 2022.

Our goal is to remain sustainable and continue providing our clients with the highest level of service possible, without sacrificing features and/or quality.

We thank you for your continued business!

If you have any questions, we are always here to answer them.

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Comments

  • I’m out

  • vyasvyas OG
    edited October 2021

    Increase in DA pricing because cPanel price went up??

    Only @HostMantis can pull Bs like that

  • @vyas said:
    Increase in DA pricing because cPanel price went up??

    Only @HostMantis can pull Bs like that

    Maybe they will add Pro Pack for “free” 🤔

  • LeeLee OG
    edited October 2021

    My plan will go from $9.95 -> $12.50, assuming they continue to honour the 25% discount then I am actually just going to pay the window price of $9.95.

    $9.95 is absolutely nothing to me at the end of the day, as an often-used saying that is very true of me, I pay more in a single day for coffee than I will pay monthly for this hosting service. So not the money although I really don't see how a 25% increase can be correlated to the cPanel pricing increase.

    The real issue for me is the removal of per account resources. I would rather pay double, even triple to someone else that can provide better resources as well as being able to get the math right when it comes to pricing.

    And WTF even the DA pricing is going up despite no increase from them.

  • K4Y5K4Y5 OG
    edited October 2021

    :lol: How do people still fall for their bait and switch / shady pricing bullshit every single year?

    These hostmantis tossers deserve to fucking Deadpool and fold.

  • I defended them through the last price increase but now it seems a bit much

  • @K4Y5 said: How do people still fall for their bait and switch / shady pricing bullshit every single year?

    I think it was reasonable to let them work it out, the service is good, performance was good. Most like myself were anticipating that by this point they got the numbers figured out and would have factored in some headroom for the anticipated increase that cPanel would inevitably come along with.

    It appears they didn't do that as well as dropping server resource limits. It will make many turn against them this time I suspect.

  • Not gonna hide it anymore but I hate Hostmantis.

    They always say "If you have any questions, we are always here to answer them." but when you ask them anything regarding price you get a firm NO and to insult you with something along the line of feel free to switch if you can't pay for it.

    食之无味 弃之可惜 - Too arduous to relish, too wasteful to discard.

  • MikeAMikeA ProviderOG

    I think the most unusual move was changing per-account reseller resource limits for resellers to the whole account. If anyone has a lot of accounts running stuff like Wordpress I can't imagine the frustration it would cause having resource limits being hit causing issues for everyone.

  • @MikeA said: If anyone has a lot of accounts running stuff like Wordpress I can't imagine the frustration it would cause having resource limits being hit causing issues for everyone.

    This is exactly what happened to me, noticed issues, couldn't initially figure it out. then happened to check the announcements section and I see the change posted, never got an email or any notice.

  • vyasvyas OG
    edited October 2021

    I guess I will not be renewing Hostmantis plan in June next year.
    6 months to find an alternative in Singapore.

    Edit: Not a rant - I actually like the long-ish heads up.

  • Oh yeah, I'm out as well. This price hike plus the per-account reseller resource limits isn't working for me anymore.

    Can you recommend a DirectAdmin-based reseller in Singapore or USA?

    @MikeA Do you happen to have an ETA on when you'll be opening a new location for your shared plans? ;)

  • Increasing pricing of DA plans just because cPanel jacked up prices is unjustified.

    Recommend: BuyVM|TierHive|Prometeus| NameCrane

  • MikeAMikeA ProviderOG

    @casadebamburojo said:
    Oh yeah, I'm out as well. This price hike plus the per-account reseller resource limits isn't working for me anymore.

    Can you recommend a DirectAdmin-based reseller in Singapore or USA?

    @MikeA Do you happen to have an ETA on when you'll be opening a new location for your shared plans? ;)

    No but it won't be reseller as I don't do reseller. Singapore will be next but I've always been concerned about Singapore no matter what type of service due to bandwidth.

  • Oh shit, I just bought 3 years of hosting with hostmantis.

    https://purplehost.com.br - Reliable, secure and affordable game hosting.

  • @MikeA said:

    @casadebamburojo said:
    Oh yeah, I'm out as well. This price hike plus the per-account reseller resource limits isn't working for me anymore.

    Can you recommend a DirectAdmin-based reseller in Singapore or USA?

    @MikeA Do you happen to have an ETA on when you'll be opening a new location for your shared plans? ;)

    No but it won't be reseller as I don't do reseller. Singapore will be next but I've always been concerned about Singapore no matter what type of service due to bandwidth.

    Yeah, I was really just expecting shared accounts as I read somewhere that you don't do resellers. I also hope you'll consider working with DirectAdmin. :)

  • I just signed up with @MikeA :)

  • @MikeA said:

    @casadebamburojo said:
    Oh yeah, I'm out as well. This price hike plus the per-account reseller resource limits isn't working for me anymore.

    Can you recommend a DirectAdmin-based reseller in Singapore or USA?

    @MikeA Do you happen to have an ETA on when you'll be opening a new location for your shared plans? ;)

    No but it won't be reseller as I don't do reseller. Singapore will be next but I've always been concerned about Singapore no matter what type of service due to bandwidth.

    Anything under 300 gb/month works !

  • Recently Hostmantis just de-graded their entire Reseller platform by announcing shared CPU/RAM of reseller plan for ENTIRE account including its sub-accounts/cpanel/DA accounts. Earlier a reseller is having 1CPU, 1GB RAM reseller plan, ALL his sub-accounts would get same configurations EACH. 10 sub-accounts = 10 CPU, 10 GB RAM, but now Hostmantis announced their new policy where if reseller plan is 1 CPU, 1GB RAM, then all sub-account will SHARE that 1 CPU, 1GB RAM. That means, 10 sub-account = 1 CPU, 1GB RAM. That's ok if a reseller has 3 or 5 sub-accounts not heavily used, what if they have 50, 70 or 100 cPanel/DA accounts?

    In short Hostmantis was trying to sell reseller-shared hosting like VPS hosting at a price of VPS hosting and resources alike.

    So instead of paying 25% price hike EVERY YEAR at Hostmantis, why not just move to BuyVM and get a ryzen VPS slice + slab + free DA and billing, and have peace of mind, atleast if you are Hostmantis' DA reseller.

  • edited October 2021

    @vyas said: I guess I will not be renewing Hostmantis plan in June next year. 6 months to find an alternative in Singapore

    Racknerd just opened Singapore location. It's Cores: 6x 4.00 GHz Intel E-2286G super-fast like ryzen server. They can be a good alternative to Hostmantis not only in Singapore but every location in US, Europe, and Asia. The connectivity/network seems premium and so are the new servers.

    I've purchased one reseller account over there. The upstream network is quite premium, NTT and Tata.
    10 cPanel accounts, 40GB space, @ $36/yr. and extra cPanel account is around $0.25/mo
    https://my.racknerd.com/aff.php?aff=1587&pid=552 my aff link.
    https://my.racknerd.com/cart.php?a=add&pid=552 non-aff

  • @nickelodeon said:
    Recently Hostmantis just de-graded their entire Reseller platform by announcing shared CPU/RAM of reseller plan for ENTIRE account including its sub-accounts/cpanel/DA accounts. Earlier a reseller is having 1CPU, 1GB RAM reseller plan, ALL his sub-accounts would get same configurations EACH. 10 sub-accounts = 10 CPU, 10 GB RAM, but now Hostmantis announced their new policy where if reseller plan is 1 CPU, 1GB RAM, then all sub-account will SHARE that 1 CPU, 1GB RAM. That means, 10 sub-account = 1 CPU, 1GB RAM. That's ok if a reseller has 3 or 5 sub-accounts not heavily used, what if they have 50, 70 or 100 cPanel/DA accounts?

    In short Hostmantis was trying to sell reseller-shared hosting like VPS hosting at a price of VPS hosting and resources alike.

    So instead of paying 25% price hike EVERY YEAR at Hostmantis, why not just move to BuyVM and get a ryzen VPS slice + slab + free DA and billing, and have peace of mind, atleast if you are Hostmantis' DA reseller.

    Why I think VPS is not as convenient as reseller hosting.

    With a 25% discount, if paid quarterly, their Enterprise Entry reseller hosting is under $14 per month.
    Fully managed, LiteSpeed (excellent for WordPress), CloudLinux, and Imunify360 + a control panel (DirectAdmin offers are even a bit cheaper, testing one out now).

    I've been looking at managed VPS prices, and I can't get close to that price with all the bells and whistles (that do make a difference, at least for my use case).

    The current reseller resource policy has turned out to be quite good. Seems it sounded/felt riskier than it is in practice (not for the "ordinary," non-Enterprise resource plans, they've been practically killed by this move for having too few vCPU resources, so you're "forced" to pay for an Enterprise reseller plan).

    They want more money, that's obvious. Every company does. I can either pay, or find something similar (or better) at a lower price. The thing is - their performance (and uptime) has been top-class over the past years. For all I can tell, It practically is a premium service, and it's obvious (it's been from the first price hike) that they are (going to be) charging a premium price for it.

  • @nickelodeon said:
    Recently Hostmantis just de-graded their entire Reseller platform by announcing shared CPU/RAM of reseller plan for ENTIRE account including its sub-accounts/cpanel/DA accounts. Earlier a reseller is having 1CPU, 1GB RAM reseller plan, ALL his sub-accounts would get same configurations EACH. 10 sub-accounts = 10 CPU, 10 GB RAM, but now Hostmantis announced their new policy where if reseller plan is 1 CPU, 1GB RAM, then all sub-account will SHARE that 1 CPU, 1GB RAM. That means, 10 sub-account = 1 CPU, 1GB RAM. That's ok if a reseller has 3 or 5 sub-accounts not heavily used, what if they have 50, 70 or 100 cPanel/DA accounts?

    In short Hostmantis was trying to sell reseller-shared hosting like VPS hosting at a price of VPS hosting and resources alike.

    So instead of paying 25% price hike EVERY YEAR at Hostmantis, why not just move to BuyVM and get a ryzen VPS slice + slab + free DA and billing, and have peace of mind, atleast if you are Hostmantis' DA reseller.

    No to mention the fact that @Francisco's team takes care of DA setup / upkeep if your monthly spend is 40EUR or up, i think.

  • @K4Y5 said:

    @nickelodeon said:
    Recently Hostmantis just de-graded their entire Reseller platform by announcing shared CPU/RAM of reseller plan for ENTIRE account including its sub-accounts/cpanel/DA accounts. Earlier a reseller is having 1CPU, 1GB RAM reseller plan, ALL his sub-accounts would get same configurations EACH. 10 sub-accounts = 10 CPU, 10 GB RAM, but now Hostmantis announced their new policy where if reseller plan is 1 CPU, 1GB RAM, then all sub-account will SHARE that 1 CPU, 1GB RAM. That means, 10 sub-account = 1 CPU, 1GB RAM. That's ok if a reseller has 3 or 5 sub-accounts not heavily used, what if they have 50, 70 or 100 cPanel/DA accounts?

    In short Hostmantis was trying to sell reseller-shared hosting like VPS hosting at a price of VPS hosting and resources alike.

    So instead of paying 25% price hike EVERY YEAR at Hostmantis, why not just move to BuyVM and get a ryzen VPS slice + slab + free DA and billing, and have peace of mind, atleast if you are Hostmantis' DA reseller.

    No to mention the fact that @Francisco's team takes care of DA setup / upkeep if your monthly spend is 40EUR or up, i think.

    They offer server managment?
    Can find that at their web site.

  • @Lee said:
    My plan will go from $9.95 -> $12.50, assuming they continue to honour the 25% discount then I am actually just going to pay the window price of $9.95.

    $9.95 is absolutely nothing to me at the end of the day, as an often-used saying that is very true of me, I pay more in a single day for coffee than I will pay monthly for this hosting service. So not the money although I really don't see how a 25% increase can be correlated to the cPanel pricing increase.

    The real issue for me is the removal of per account resources. I would rather pay double, even triple to someone else that can provide better resources as well as being able to get the math right when it comes to pricing.

    And WTF even the DA pricing is going up despite no increase from them.

    I agree, the per account resources hit hard. I used to actually make use of my reseller there. If I still had multiple active cPanel client accounts there and resources would have been changed to how they are now.. Ouch :/
    As for the pricing change, it leaves a sour taste. That is more because it adds to the inconsistency (with so many different changes going on recently), rather than the few dollars I have to pay more. Whether it is 35$ or 44$, I don't mind that much.

  • YmpkerYmpker OG
    edited October 2021

    @vyas said:
    I guess I will not be renewing Hostmantis plan in June next year.
    6 months to find an alternative in Singapore.

    Edit: Not a rant - I actually like the long-ish heads up.

    My favourites will probably be Ramnode (in the hope they are still as rock solid as they were before the switch), the Liteserver.nl sub brand for web hosting (as soon as I remember their name, I will open a ticket and ask for resource limits), german All-Inkl.com, ShockHosting (worth a look, perhaps?) and anything else I can always park/put at MyW lifetime plan. Also checked on Brixly again and not too bad either. Reseller Entry there:

    All LVE Limits (applicable per individual cPanel account, not for the overall reseller account)...

    IO: 50MB/s
    IOPS: 1024
    EP: 30
    NPROC: 100

    @Lee Damn, having had to find out why your reseller client's performance suddenly went so bad on an announcement page must have sucked :/ Can only imagine.

  • @Ympker said:

    @vyas said:
    I guess I will not be renewing Hostmantis plan in June next year.
    6 months to find an alternative in Singapore.

    Edit: Not a rant - I actually like the long-ish heads up.

    My favourites will probably be Ramnode (in the hope they are still as rock solid as they were before the switch), the Liteserver.nl sub brand for web hosting (as soon as I remember their name, I will open a ticket and ask for resource limits), german All-Inkl.com, ShockHosting (worth a look, perhaps?) and anything else I can always park/put at MyW lifetime plan. Also checked on Brixly again and not too bad either. Reseller Entry there:

    All LVE Limits (applicable per individual cPanel account, not for the overall reseller account)...

    IO: 50MB/s
    IOPS: 1024
    EP: 30
    NPROC: 100

    @Lee Damn, having had to find out why your reseller client's performance suddenly went so bad on an announcement page must have sucked :/ Can only imagine.

    I'd call that an "uberdick" move - should have been done with an at least one-month prior notice.

  • Thats a good list of alternatives. Shockhosting is an option- been testing it. Other options are good too.

    Singapore followed by Europe (Germany/UK) are locations worth considering .

    Of course in 6 months more options may open up for me here.

    WCS (worse case scenario) DO Bengaluru

  • @bikegremlin said:

    @Ympker said:

    @vyas said:
    I guess I will not be renewing Hostmantis plan in June next year.
    6 months to find an alternative in Singapore.

    Edit: Not a rant - I actually like the long-ish heads up.

    My favourites will probably be Ramnode (in the hope they are still as rock solid as they were before the switch), the Liteserver.nl sub brand for web hosting (as soon as I remember their name, I will open a ticket and ask for resource limits), german All-Inkl.com, ShockHosting (worth a look, perhaps?) and anything else I can always park/put at MyW lifetime plan. Also checked on Brixly again and not too bad either. Reseller Entry there:

    All LVE Limits (applicable per individual cPanel account, not for the overall reseller account)...

    IO: 50MB/s
    IOPS: 1024
    EP: 30
    NPROC: 100

    @Lee Damn, having had to find out why your reseller client's performance suddenly went so bad on an announcement page must have sucked :/ Can only imagine.

    I'd call that an "uberdick" move - should have been done with an at least one-month prior notice.

    Totally agree. People may have lost reputation with their clients, or business, in general.

  • @ShockHosting is new to me; does anyone have a feedback on their shared and reseller plans?

    I do know that they have nice dedicated servers that were posted here and I don't think seeing any negative feedback about it so far.

  • @vyas said: Thats a good list of alternatives. Shockhosting is an option- been testing it. Other options are good too.

    >

    but no DA :( if anybody is moving away from hostmantis then it's a good time to get directadmin only bcos cpanel won't stop increasing price so sooner or later they might have to switch

  • @casadebamburojo said:
    @ShockHosting is new to me; does anyone have a feedback on their shared and reseller plans?

    I do know that they have nice dedicated servers that were posted here and I don't think seeing any negative feedback about it so far.

    I recently saw them being mentioned a couple of times. Not sure how good they are, though.

  • K4Y5K4Y5 OG
    edited October 2021

    @Outdoor said:

    @K4Y5 said:

    @nickelodeon said:
    Recently Hostmantis just de-graded their entire Reseller platform by announcing shared CPU/RAM of reseller plan for ENTIRE account including its sub-accounts/cpanel/DA accounts. Earlier a reseller is having 1CPU, 1GB RAM reseller plan, ALL his sub-accounts would get same configurations EACH. 10 sub-accounts = 10 CPU, 10 GB RAM, but now Hostmantis announced their new policy where if reseller plan is 1 CPU, 1GB RAM, then all sub-account will SHARE that 1 CPU, 1GB RAM. That means, 10 sub-account = 1 CPU, 1GB RAM. That's ok if a reseller has 3 or 5 sub-accounts not heavily used, what if they have 50, 70 or 100 cPanel/DA accounts?

    In short Hostmantis was trying to sell reseller-shared hosting like VPS hosting at a price of VPS hosting and resources alike.

    So instead of paying 25% price hike EVERY YEAR at Hostmantis, why not just move to BuyVM and get a ryzen VPS slice + slab + free DA and billing, and have peace of mind, atleast if you are Hostmantis' DA reseller.

    No to mention the fact that @Francisco's team takes care of DA setup / upkeep if your monthly spend is 40EUR or up, i think.

    They offer server managment?
    Can find that at their web site.

    https://www.lowendtalk.com/discussion/comment/3199489/#Comment_3199489

    8GB Slice @$30/mo. Free DA + Management throw in.

  • @nullroute said:
    Oh shit, I just bought 3 years of hosting with hostmantis.

    As long as you prepaid it for three years, you’re good. However, chances are they will degrade your package.

    Only point is that in 2024 you’ll pay almost twice as much for the same (or worse) service.

  • LeeLee OG
    edited October 2021

    @Ympker said: Also checked on Brixly again and not too bad either.

    Indeed, would rather stick with a UK server provider so will probably move the sites in question over to them.

    @Lee Damn, having had to find out why your reseller client's performance suddenly went so bad on an announcement page must have sucked Can only imagine.

    Indeed, wasn't even my own personal reseller that was the issue, it was the one I use for family/close friends. Not a paid provider anymore as most know but still sucks to have people close to you have to complain about their sites.

  • @Ympker said:

    @casadebamburojo said:
    @ShockHosting is new to me; does anyone have a feedback on their shared and reseller plans?

    I do know that they have nice dedicated servers that were posted here and I don't think seeing any negative feedback about it so far.

    I recently saw them being mentioned a couple of times. Not sure how good they are, though.

    Cannot complain about support and performance so far

  • @vyas said:

    @Ympker said:

    @casadebamburojo said:
    @ShockHosting is new to me; does anyone have a feedback on their shared and reseller plans?

    I do know that they have nice dedicated servers that were posted here and I don't think seeing any negative feedback about it so far.

    I recently saw them being mentioned a couple of times. Not sure how good they are, though.

    Cannot complain about support and performance so far

    Good to hear :) Will consider them in the future.

  • vyasvyas OG
    edited October 2021

    I think at 30 US dollars for a single domain (before CPanel price rise) they are on the pricier side. This is after their 50 % discount, mind you. So it is not for everyone and that is okay.
    They do offer dedicated ip.

  • edited October 2021

    @Lee said:

    @Ympker said: Also checked on Brixly again and not too bad either.

    Indeed, would rather stick with a UK server provider so will probably move the sites in question over to them.

    Just checked Brixly and they seem to fit my needs. They even have DirectAdmin plans! Any feedback on them?

    @MikePT 's MyW seems to fit the bill as well, but his absence the past few weeks is worrying...

  • @casadebamburojo said: Any feedback on them?

    I have done some testing in the past, support is fast and efficient, they have recently carried out some major upgrades to their infrastructure including moving to NVMe. Struggled to find anything bad about them.

    Some highlights of the recent upgrades.

    We have invested almost £200,000 in new infrastructure, which introduces an overwhelming number of benefits to our platform.

    🚀 Pure Cloud Infrastructure
    🚀 100% NVMe Cluster
    🚀 AMD EPYC CPU's
    🚀 Improved Contention
    🚀 Replication, Clustering and HA
    🚀 Dramatically Increased Network Capacity
    🚀 Cloudlinux 8
    🚀 Improved DNS Clustering
    🚀 Improved Backup Performance

  • cybertechcybertech OGBenchmark King YABS 24/7/365

    for those who are upset about hostmantis change, have you considered that there is a possibility that they dont want you ?

    when you actually accept that then it makes alot easier to decide the next course of action.

    I bench YABS 24/7/365 unless it's a leap year.

  • @cybertech said:
    for those who are upset about hostmantis change, have you considered that there is a possibility that they dont want you ?

    when you actually accept that then it makes alot easier to decide the next course of action.

    The last cPanel account I have with them is from friends and I'd rather just leave it as is. At some point, I'll migrate it though, I guess.

  • @cybertech said: for those who are upset about hostmantis change, have you considered that there is a possibility that they dont want you ?

    I don't think just because people are upset/annoyed at a price increase it must mean the provider simply wants to cut them loose.

    Certainly, a case of you either accept the changes or move on. The provider isn't the one in control.

  • @cybertech said: for those who are upset about hostmantis change, have you considered that there is a possibility that they dont want you ?

    in the end it seems the only account left with Hostmantis will be its owner's! :p

  • Checked out Brixly again in more detail, going to migrate to them. I might even just give DA a shot this time. Preference for cPanel but for the sites in question it makes no difference. Exact same price either way, you do get a bit more accounts with DA, 25 instead of 20, not that I need that many anyway.

  • I've done some calculating.

    HostMantis Entry Reseller package, with the practically-always-available 25% discount, and quarterly payments, ends up at under $6 per month.
    If you create 20 cPanel accounts (25 is the max allowed), that gets $ 6.8 to cPanel.

    If they double the cPanel prices right away - I'm not sure they could handle all the clients moving to DirectAdmin right away.
    This way, they seem to be slowly pushing towards higher prices, and towards DirectAdmin.

    When the time comes, it would make a lot of sense for them to cut down the prices of DirectAdmin hosting, or to at least just stop raising those prices, while cPanel goes on to roughly double its current price.

  • I signed up with Brixly, went with DA just for a change of panel scenery. Will go with @bikegremlin suggestion and get a Hetzner storage box for backups which would appear to work well with DA.

    Out of the gate, their service is ridiculously fast, using EPYC 7502.

  • Are they "that" good? They do price changes and change specs quite often and customers stay there!? I sense out a buyout ;)

    HostXNow | Since 2009 - London, United Kingdom
    Enterprise Reseller Hosting • Shared • Reseller • VPS • Backups • cPanel
  • AmadexAmadex Provider root.hr
    edited October 2021

    If I was in this situation, there would be some questions for myself.

    1. Do I need Hostmantis services? Yes = keep, No = let expire
    2. Are my customers well served by Hostmantis services? Yes = tell customers about price increase, and increase them too. No = let expire and search for different provider or get VPS + Plesk license + Mail.baby
    3. Do I have some crap website without visitors? Yes = let expire, No = keep it if you have some cash to spend on your hobby or site revenue will cover the hosting costs

      :#

  • @HostXNow said: Are they "that" good? They do price changes and change specs quite often and customers stay there!?

    Clearly yes. The cost is still nothing to many people after the increase. But for many, the trust is eroding or eroded. It's well put by @Amadex above. Again the provider is not in control here the customer is.

    If existing customers remain comfortable with what they are receiving then that is all that matters.

  • YmpkerYmpker OG
    edited October 2021

    @Lee said:
    I signed up with Brixly, went with DA just for a change of panel scenery. Will go with @bikegremlin suggestion and get a Hetzner storage box for backups which would appear to work well with DA.

    Out of the gate, their service is ridiculously fast, using EPYC 7502.

    I might just consider them as well. I used them years back when their Germany location was with Contabo and @MikePT was still working there iirc. Performance was stellar and support was fast. Why not give them a try again :)

    @bikegremlin might be interesting for your resource intensive sites. They have cPanel premium hosting plans starting with 6GB RAM/6 Cores and even higher.

    https://brixly.uk/business-hosting/

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