well, this drama...my fault

brunuh

Yesterday I grabbed HostSlick LowEnd Small KVM I (2020)
then I have a YABS test on it and the result, I/O and cpu score is quiet low
at that time, I should have opened a ticket asking for help,
but I didn't cause there is some pre-judge or prejudice in my head, like HostSlick doesn't provide a good service somewhat based on some previous bad reviews I have seen before.
And it turns out that I misunderstand them, so here I would make an apology for my sudden impulse and the harm I have done
They give the refund and in the end present a vps to me as a gift.
I'd say sorry for the chaos interrupting a nice weekend

Brueggus

What did they respond to the ticket you opened?

brunuh

@Brueggus said:
What did they respond to the ticket you opened?

Well, I have not opened a ticket yet.
I just thought if anyone else buy a new one, he is likely to have the same experience with me.
In my memory, there are many consumers pointing out Hostslick's problem, low I/O and cpu performance since the last BlackFriday, but till now it seeems they have not solve those problem well..

Lee

@brunuh said: In my memory, there are many consumers pointing out Hostslick's problem, low I/O and cpu performance since the last BlackFriday

But you still bought and are surprised..

brunuh

@Lee said:
But you still bought and are surprised..

I suppose they might get better..have the problems solved...but it turns out not

FAT32

That's not Slick

Based on the IO seems like it is running on HDD?

brunuh

@FAT32 said:
Based on the IO seems like it is running on HDD?

1vcore @ (Intel XEON E5)
1GB DDR3 ECC RAM
50GB SSD-RAID10
2TB Bandwidth
1Gbit Uplink
Complimentary Corero Anti-DDoS
OS: Any Linux OS

It's description says "SSD-RAID10"

HostSlick

Please check and post bench now, problem on this node solved. I/O Abuser detected -> suspended and customer causing it contacted
Next time please open a ticket.

havoc

Poor style naming & shaming before attempting to resolve it constructively

ehab

@brunuh can we edit the tite please-.

@Mason @mikho maybe the title can be less dramatic.

InceptionHosting

And that is the problem with basing everything on a single point in time fully synthetic benchmark.

deank

Because, for benchmark junkies, real world performance is not important.

Only synthetic numbers are a matter of importance to them.

Neoon

@HostSlick said:
Please check and post bench now, problem on this node solved. I/O Abuser detected -> suspended and customer causing it contacted
Next time please open a ticket.

The question remains, why does a costumer need to let you know about an I/O issue of a node?
Don't you have monitoring?

brunuh

@HostSlick said:
Please check and post bench now, problem on this node solved. I/O Abuser detected -> suspended and customer causing it contacted
Next time please open a ticket.

Funny, I got no chance to give a test again because You simply cancelled this vps with no refund

brunuh

@deank said:
Because, for benchmark junkies, real world performance is not important.
Only synthetic numbers are a matter of importance to them.

Man, are you serious?
With that low cpu score, Single Core 228/Multi Core 255, you could acutally experience anything running one times longer than those normal vps apparantly
just apt install something, you can feel it's quite slow

Or can you give a simple direct example, a vps get a Geekbench 5 score lower than 300 but it's running smoothly/normally compared to those score 500 vps (average score for E5 vps from my knowledge) ?

brunuh

@InceptionHosting said:
And that is the problem with basing everything on a single point in time fully synthetic benchmark.

So, are you questioning about the reference value of YABS?
Why majority of the E5 vps I have bought can have a average score around 500 (and they run normal)
This vps scores 250 and it acutually running quiet slower than those scores 500 vps.
I am saying facts, the relevance between test score and the running speed is just there, anyone can check it if they don't believe there is a real relevance
What are you saying about, man?

brunuh

@ehab said:
@brunuh can we edit the tite please-.
@Mason @mikho maybe the title can be less dramatic.

I am just saying facts, man
Starting from last year BlackFriday, many costumers have reflected these problems since then.
But till now it seems not solved well
Do you think HostSlick have dealed this seriously or they have attached importance to this?

brunuh

@InceptionHosting said:
And that is the problem with basing everything on a single point in time fully synthetic benchmark.

If you don't believe what I have said
You can simply buy a HostSlick vps then have a check
From your words, it seems you believes HostSlick provide a good quality service, right?

lentro

Hey, man

Don't take everything as an insult, go spend some time outside or with your family, don't obsess over arguing online

brunuh

@havoc said:
Poor style naming & shaming before attempting to resolve it constructively

Well, if you hace some search you can find this problem(low I/O low cpu performance) exists since last year.
and till now April, four month later, it doesn't have any improvement.
I bought this vps yesterday, and if you buy it today, you would have the same experience with me, don't you believe it's not a coincidence?
This reflects HostSlick attaches little importance to costumer's experience, right?

brunuh

@lentro said:
Hey, man
Don't take everything as an insult, go spend some time outside or with your family, don't obsess over arguing online

Hello, man
I am fine and I am just telling some facts, let people see the facts.
I don't take different voices as offence
Anyone can check the facts with their own hands and own eyes, if they are willing to.

cybertech

just ensure get your refund and pay more for a reputable provider. no point debating.

but YABS is the best.

brunuh

@cybertech said:
just ensure get your refund and pay more for a reputable provider. no point debating.

If HostSlick are not willing to handle this appropriately, I may go to LET let more people see their vps I/O with such low cpu score for most people they can hardly ever see through their whole life
HostSlick have the right to conceal facts, and I have the right to put it under the sun

seriesn

We got good YABS . We are super low on Pushup score though

cybertech

@brunuh said:

@cybertech said:
just ensure get your refund and pay more for a reputable provider. no point debating.

If HostSlick are not willing to handle this appropriately, I may go to LET let more people see their vps I/O with such low cpu score for most people they can hardly ever see through their whole life
HostSlick have the right to conceal facts, and I have the right to put it under the sun

nexusbytes just made new offers here. grab it while it's hot.

poisson

@Neoon said:
The question remains, why does a costumer need to let you know about an I/O issue of a node?

LOL. I totally see what you did there.

HostSlick

@brunuh said:
Funny, I got no chance to give a test again because You simply cancelled this vps with no refund

This is wrong.
Your 12€/yr Package was fully refunded all 12€ by my colleage who made the ticket
Paypal reference 96A4028476696281C
timestamp 9. April 2021 um 18:17:39 MESZ

We would never do this. Customer always gets their refund

HostSlick

edit.

vyas

@HostSlick said:

Your 12€/yr Package was fully refunded

I missed the Friday night drama of 1 Euro a month because of time zone.

Good that it got resolved.

I suggest the drama be titled "Much Ado About Nothing". made me run a YABS on my Hostslick VPS though - numbers look okay for Hard disk and 587/773 GB5 (Single/multi)

brunuh

@HostSlick said:

Thank you, I have seen the refund

HostSlick

@brunuh said:

@HostSlick said:

Thank you, I have seen the refund

Please check your account and Email Inbox

brunuh

@HostSlick said:
Please check your account and Email Inbox

Thank you for your kindness, I have misunderstood you with some prejudice based on some former bad information.
I would make an apology for my sudden impulse and immaturity causing this drama
Have a nice weekend

HostSlick

@brunuh said:

@HostSlick said:
Please check your account and Email Inbox

Thank you for your kindness, I have misunderstood you with some prejudice based on some former bad information.
I would make an apology for my sudden impulse and immaturity causing this drama
Have a nice weekend

If you contact us via Support, we will in most cases find a solution
Wish you same, also have fun with the VPS and any of your upcoming projects.

InceptionHosting

@brunuh said:

@InceptionHosting said:
And that is the problem with basing everything on a single point in time fully synthetic benchmark.

So, are you questioning about the reference value of YABS?
Why majority of the E5 vps I have bought can have a average score around 500 (and they run normal)
This vps scores 250 and it acutually running quiet slower than those scores 500 vps.
I am saying facts, the relevance between test score and the running speed is just there, anyone can check it if they don't believe there is a real relevance
What are you saying about, man?

I am saying 1 benchmark in total on a shared resource environment is not indicative of average performance.

I am also saying that posting about that 1 benchmark on a forum expressing disappointment before so much as running a second benchmark or opening a ticket is odd.

Nothing more than that.

Personally I would have ran a few over a few hours then contacted the host to see if that is expected performance and if that response was poor then I MIGHT publicly express my disappointment (but probably not if it cost less than a cheap frying pan)

Neoon

@poisson said:

@Neoon said:
The question remains, why does a costumer need to let you know about an I/O issue of a node?

LOL. I totally see what you did there.

deank

Performance of VPS fluctuate. Doesn't matter how isolated each accounts are. In the end it is shared.

Therefore, benchmark of a VPS is ultimately meaningless. Whatever number you get, it's not the result that will hold up.

yoursunny

@deank said:
Performance of VPS fluctuate. Doesn't matter how isolated each accounts are. In the end it is shared.

That's why I only create drama thread when the server is totally and undeniably offline.

We scientists know that every experiment must be repeated 5 times!

Ganonk

maybe ./thread closed , Sir?

webmash

Love the new thread title

Janevski

@Ganonk said:
maybe ./thread closed , Sir?

It doesn't work, that way.

ehab

@yoursunny said:
...
We scientists know that every experiment must be repeated 5 pushups