HostDoc closing down

13

Comments

  • @deank said:
    tl;tr

    Used a software bug and its related drama as an excuse to step down.

    What software & bug was that?

  • @Clouvider said:

    @AnthonySmith said:

    @deank said:
    tl;tr

    Was making loss.
    Shut up the shop, refunding some, not refunding some.
    It seems he has a history pulling this.

    Used a software bug and its related drama as an excuse to step down.

    I was not aware of the history?

    Someone linked the history of struck off companies on let

    Here is what "someone" said on LET

  • @Kyle_ - various discussion to be found all over the place here and on HostBalls and LET since January 25th, but this may have been ground zero

    @FAT32 said:

    @HostDoc said:
    It seems to be a module that is the cause. Feel free to PM me for further info.
    Yes, it is serious and has been treated as such.

    Hi Doc, I don't want to spoil the mood but I still see this happening once a while when I login to my client area, since OCT 2019. I opened a ticket and mentioned to you multiple times through live chat during Oct and Nov. You mentioned to me that you think it wouldn't happen again, yet it still happened after your reply. I thought maybe, just maybe you are still fixing it but it is already at least 3 months since I first discovered this issue. This is not limited to the Services page but also the Tickets page, from what I have encountered so far.

    I don't really want to make this statement public but I already told you about this quite a number of times privately (at least 5 from what I can remember). I understand software problems can be hard to debug but that doesn't mean it is fine to continue to let it happen. It NEVER happened to me with any other providers that I have tried so far. I am still very worried about this and as you can see now a few people on the forum also reported this.

    Don't get me wrong, you are a great guy that's why I trust you and your services. I also know that you are busy in life and sleep very little that's why I don't push you hard on this problem. But if this continue to persist I am unsure about whether you are really taking it seriously.

    The subsequent response from @HostDoc ... might have been handled more professionally.

    For the record, I don't imagine that any of this was a deliberate scam - there may well have been a (tenuous) path to profitability up to the point where things went sideways, albeit far out on a limb ... over thin ice ... without a net ....

    HS4LIFE (+ (* 3 4) (* 5 6))

  • LeeLee OG
    edited February 2020

    @dartagnan said: Here is what "someone" said on LET

    To be honest, that is just looking for something and coming up with nothing. Someone had an idea or three, set up a company or two and in the end did little or nothing with it. Done it myself, many times over the years and I move in circles where it is pretty common that zero was done other than to register the company. Easier to just let it be struck off, nothing is going to come of it. Its a process more than a suspicious act.

    HostDoc was up to date and in order, so if nothing else it shows he was doing things properly in that regard whatever is happening now.

  • I also do not believe it was a deliberate scam, either.

    He simply snapped under pressure and probably wanted to secure some funds.

    ♻ Amitz day is October 21.
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  • @dartagnan said:

    @Clouvider said:

    @AnthonySmith said:

    @deank said:
    tl;tr

    Was making loss.
    Shut up the shop, refunding some, not refunding some.
    It seems he has a history pulling this.

    Used a software bug and its related drama as an excuse to step down.

    I was not aware of the history?

    Someone linked the history of struck off companies on let

    Here is what "someone" said on LET

    I will give that a miss.

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • @uptime Am I the bad guy here?

    食之无味 弃之可惜 - Too arduous to relish, too wasteful to discard.

  • How come? Omega-32 fatty acid is good for you.

    I think.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • FAT32FAT32 OG
    edited February 2020

    @deank said:
    How come? Omega-32 fatty acid is good for you.

    I think.

    If I didn't posted that, maybe the subsequent things wouldn't happen? But I posted that because I care about my data privacy. :(

    Honestly, this is not what I hope it become. I am really hoping HostDoc can really take it seriously because I am slightly disappointed that this has not fixed and I don't know how many people have seen my data.


    Btw. You are really at the right time, I am having some muscle pains and would love to have Omega 3 Fatty Acid lol.

    食之无味 弃之可惜 - Too arduous to relish, too wasteful to discard.

  • uptimeuptime OG
    edited February 2020

    @FAT32 seriously? I think you did the right thing, while from start to finish (sorry to say) @HostDoc surely did not handle the situation as one would hope to see ...

    There are indeed various takes on "responsible disclosure" protocols that one might expect professional security researchers to be well acquainted with. I'm not sure exactly where this situation would land in that domain, but probably best to err on the side of caution - up to a point.

    HS4LIFE (+ (* 3 4) (* 5 6))

  • I gather you could see information that you shouldn’t have been able to? Other clients or something? What software was it? That’s pretty serious.

  • deankdeank OG
    edited February 2020

    @FAT32 said:
    If I didn't posted that, maybe the subsequent things wouldn't happen? But I posted that because I care about my data privacy. :(

    Honestly, this is not what I hope it become. I am really hoping HostDoc can really take it seriously because I am slightly disappointed that this has not fixed and I don't know how many people have seen my data.

    Look, the dude has a tendency to run when things go south. His company history shows that.

    Even if it wasn't you, someone else would have pointed it out /or some other problems would have occurred along the way.

    What I am saying is that he would have run if something like his backup system failed on him when a server goes kaput. Unlike @smalldickhost, he doesn't have the balls to withstand the pressure.

    That's what I think.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • Oh, I see they use WHMCS.

  • He basically was a one man show trying to give the illusion he is 1000x bigger than he is if you see how mamy servers and locations he expanded to in 2 years. I really doubt that his business revenue grew at that rate if his 2018 accounts are reliable information.

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  • uptimeuptime OG
    edited February 2020

    @FAT32 - I am sure there are several people involved who might wish they could go back in time for a do-over, if only that were possible. But most of all: @HostDoc.

    The only thing we really can do in our 3.5 dimensional existence is try to learn from the past and resolve to do better in the future.

    Speaking for myself - I also wonder what I might have done differently (given that I also had seen and reported the problem privately, and then eventually saw it happen again too) ...

    And I really don't know. I do like to think I made the best decisions I could make with the information I had available to me at the time.

    HS4LIFE (+ (* 3 4) (* 5 6))

  • @uptime said:
    @FAT32 - I am sure there are several people involved who might wish they could go back in time for a do-over, if only that were possible. But most of all: @HostDoc.

    The only thing we really can do in our 3.5 dimensional existence is try to learn from the past and resolve to do better in the future.

    Speaking for myself - I also wonder what I might have done differently (given that I also had seen and reported the problem privately, and then eventually saw it happen again too) ...

    And I really don't know. I do like to think I made the best decisions I could make with the information I had available to me at the time.

    I've been having the same thoughts lately too. At the end of the day, the choice was his and his alone, all we did was shine the light on him.

    Get the best deal on your next VPS or Shared/Reseller hosting from RacknerdTracker.com - The original aff garden.

  • uptimeuptime OG
    edited February 2020

    @dahartigan agreed ...

    I might mention while we're here that I have recently learned that @FAT32 is in fact hip to (so called) responsible disclosure protocols and actually is not very evil at all, nor was he the ground zero of the eventual @HostDoc meltdown.

    (And @PHP_Backend seems like a fine fellow as well, and had no idea of the shitstorm brewing behind the scenes. )

    The instinct to second-guess our own roles is a (generally speaking) a healthy aspect of our human nature but let's not get carried away with mea culpas missing the point.

    For what it's worth, my thoughts from a PM recently sent to @FAT32:

    aha - thanks for those details and correction wrt "ground zero" for making the issue public - and, my sincere apologies for pointing the finger at you ... in public even! Messy business all around - from my perspective I see several people acting from sense of responsibility: @poisson to defend the rectitude of his whitelist; David to remedy his perceived role as host rep; and you as a LET mod and advocate for customers' security. The apparent lack of responsibility began and ended with Doc (though I might charitably assume he just had ... different priorities). I thought his initial response to @poisson and David was a very sad display, and I can only imagine it echoes the tone of other private messages as you described. Tl;dr - wtf ???

    HS4LIFE (+ (* 3 4) (* 5 6))

  • @SmallWeb said: You got a loicense for those backups m8?

    Possibly. Downloaded some of it. It's just a blog so not too fussed

    Busy building a new desktop so #priorities

  • cocky

  • Junior is now opening chargebacks against his upstreams (https://www.lowendtalk.com/discussion/comment/3081100/#Comment_3081100). The time for disputes/chargebacks is now. You won't be receiving a refund from HostDoc, he doesn't have any cash and obviously won't be helping anyone out given this latest behaviour.

    I hope we all remember this if he decides to give hosting another shot years from now.

    yabs daddy

  • WSSWSS OG Guru Meditation Error

    @Mason said:
    Junior is now opening chargebacks against his upstreams (https://www.lowendtalk.com/discussion/comment/3081100/#Comment_3081100).

    Shitfit and stomping off forever? Fine, we all have that point. Charging back people providing you a service? Unforgivable.

    "It's a hard life- to be a stick insect." - Karl Pilkington

  • SagnikSSagnikS ProviderOG

    Er, out of curiosity, who is Junior?

  • @SagnikS said:
    Er, out of curiosity, who is Junior?

    Junior is Chike's nickname, HostDoc's sole proprietor.

    yabs daddy

  • vpsgeekvpsgeek OG
    edited February 2020

    @SagnikS said:
    Er, out of curiosity, who is Junior?

    Chike aka HostDoc

    Edit: @Mason beat me to it

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  • WSSWSS OG Guru Meditation Error

    @Mason said:

    @SagnikS said:
    Er, out of curiosity, who is Junior?

    Junior is Chike's nickname, HostDoc's sole proprietor.

    Guess he's probably going to get some shit on Facebook now that he's charging back his providers.

    "It's a hard life- to be a stick insect." - Karl Pilkington

  • MasonMason OG
    edited February 2020

    @WSS said:

    @Mason said:

    @SagnikS said:
    Er, out of curiosity, who is Junior?

    Junior is Chike's nickname, HostDoc's sole proprietor.

    Guess he's probably going to get some shit on Facebook now that he's charging back his providers.

    He's effectively blacklisted himself from the hosting industry. The dude does make some rather rash decisions, so maybe it's for the best.

    yabs daddy

  • SagnikSSagnikS ProviderOG

    Ah okay, thank you. Is it just me, or does the name sound a bit familiar? Seems like a deja-vu moment...

  • The plot loosens.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • @Mason said:
    Junior is now opening chargebacks against his upstreams (https://www.lowendtalk.com/discussion/comment/3081100/#Comment_3081100). The time for disputes/chargebacks is now. You won't be receiving a refund from HostDoc, he doesn't have any cash and obviously won't be helping anyone out given this latest behaviour.

    I hope we all remember this if he decides to give hosting another shot years from now.

    Shit the bed!

    Maybe new thread time to raise awareness... and I think in the interest of individuals I suggest someone does the same on LET.

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • @AnthonySmith said: and I think in the interest of individuals I suggest someone does the same on LET.

    Oh, its a talking point in LET :)

  • @Lee said:

    @AnthonySmith said: and I think in the interest of individuals I suggest someone does the same on LET.

    Oh, its a talking point in LET :)

    hopefully with its own unique thread.

    https://inceptionhosting.com
    Please do not use the PM system here for Inception Hosting support issues.

  • somiksomik OG Hostbusters

    Host doc went from recommended to scam. How long was I away for?

    I speak fluent sarcasm and broken logic. | I would agree with you, but thæn we’d both be wrong.

  • 7 years, sir. 7 years.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • See he could have exited nicely and maybe make a comeback at some stage, but its all done in now.

  • @AnthonySmith said:

    @Lee said:

    @AnthonySmith said: and I think in the interest of individuals I suggest someone does the same on LET.

    Oh, its a talking point in LET :)

    hopefully with its own unique thread.

    Done :-P

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  • ionswitch_stanionswitch_stan OGRetired
    edited February 2020

    The Doc's calling out some time of death of his patients --

    Server Vendor Time of Death of Patient
    Sydney AU - E3-1245v5 OVH Online
    Sydney AU - E3-1245v5 OVH Online
    Quebec CA - E3-1245v2 OVH Online
    Helsinki FI - E3-1246v3 OVH Online
    Gravelines FR - Ryzen 3800X OVH Online
    Robaix FR - E5-1650v3 OVH Online
    Frankfurt DE NVMe - E3-1245v6 OVH Online
    Frankfurt DE SSD - i7-6700K OVH Online
    Frankfurt DE SSD - i7-6700K OVH 12 Feb 07:46
    SG3 - i7-7700K OVH Online
    London UK - E5-1650v4 HDD OVH Online
    London UK - EPYC 7371 OVH Online
    Dallas Storage - E3-1230 Hivelocity 11 Feb 16:00
    Dallas TX - Xeon Gold 6128 Hivelocity Online
    Kansas City - E7-4870 Heymann 11 Feb 16:16
    Los Angeles - i9-9900K Reliablesite Online
    Los Angeles - Ryzen 3900X Reliablesite Online
    Phoenix AZ - E5-2680v2 IOFlood Online

    Ionswitch.com | High Performance VPS in Seattle and Dallas since 2018

  • HS4LIFE (+ (* 3 4) (* 5 6))

  • @ionswitch_stan said:
    The Doc's calling out some time of death of his patients --

    Any IonSwitch deals to treat the patients?

    食之无味 弃之可惜 - Too arduous to relish, too wasteful to discard.

  • @FAT32 said:

    @ionswitch_stan said:
    The Doc's calling out some time of death of his patients --

    Any IonSwitch deals to treat the patients?

    We have not learnt our lesson. And we continue to provoke :-)

  • @vyas said:

    @FAT32 said:

    @ionswitch_stan said:
    The Doc's calling out some time of death of his patients --

    Any IonSwitch deals to treat the patients?

    We have not learnt our lesson. And we continue to provoke :-)

    Yes and no. Deals or promotions don't have to be a problem as @seriesn pointed out in his current sales thread. Problem with HostDoc was that their deals and promos were ongoing. That they didn't offer a (say) 30% recurring discount, but 70%. And all this on brand new hardware. Another business model (that we see a lot in LE World) is of course selling deals on older hardware.

  • @debaser said:

    @vyas said:

    @FAT32 said:

    @ionswitch_stan said:
    The Doc's calling out some time of death of his patients --

    Any IonSwitch deals to treat the patients?

    We have not learnt our lesson. And we continue to provoke :-)

    Yes and no. Deals or promotions don't have to be a problem as @seriesn pointed out in his current sales thread. Problem with HostDoc was that their deals and promos were ongoing. That they didn't offer a (say) 30% recurring discount, but 70%. And all this on brand new hardware. Another business model (that we see a lot in LE World) is of course selling deals on older hardware.

    If you’ve been treading these waters long enough, you will know what I was talking about. It had nothing to do with HD

  • London UK - E5-1650v4 HDD end of life 13 Feb 06:46

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  • Darn, I had no idea @LadyDoc was a secret member of the Nigh sect.

    ♻ Amitz day is October 21.
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  • ionswitch_stanionswitch_stan OGRetired
    edited February 2020

    @deank you need to add All services are operational to your signature.

    Ionswitch.com | High Performance VPS in Seattle and Dallas since 2018

  • @ionswitch_stan said:
    @deank you need to add All services are operational to your signature.

    Your wish is my PMS.

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • It's Bad Romance day.

    I'm preparing a psych checklist for next round.

  • HS4LIFE (+ (* 3 4) (* 5 6))

  • Looks like either ReliableSite cut services, or the hostnodes are down. Either way --

    Los Angeles - i9-9900K time of death 16 Feb 13:08
    Los Angeles - Ryzen 3900X time of death 16 Feb 13:08

    Ionswitch.com | High Performance VPS in Seattle and Dallas since 2018

  • @uptime said:

    She scared the life out of me in that film, would still do her though, just saying.

  • MikePTMikePT ProviderOG

    @ionswitch_stan said:
    Looks like either ReliableSite cut services, or the hostnodes are down. Either way --

    Los Angeles - i9-9900K time of death 16 Feb 13:08
    Los Angeles - Ryzen 3900X time of death 16 Feb 13:08

    Should have been cut. Our server in LA is working fine. ?

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