[Confirmed] Stromonic Clients In The Process Of Being Transferred To Leapswitch

24

Comments

  • FrankZFrankZ ModeratorOG

    Still find it very strange that @stromonic did this and is not making any comments here in regard to locking everybody's client panel account.
    No reply to my DM from Wendsday.
    No reply to this thread.
    No reply to my ticket from yesterday.

    Anybody else have anything new to add ?

  • edited March 2023

    there is storm-onics coming.

  • @FrankZ said:
    Still find it very strange that @stromonic did this and is not making any comments here in regard to locking everybody's client panel account.
    No reply to my DM from Wendsday.
    No reply to this thread.
    No reply to my ticket from yesterday.

    Anybody else have anything new to add ?

    Only this and it ia goibg to sound weird as hell buy whatever, I have never received a good vibe out of these hosts that are pulling shit.

    I just said something like this in the Pit while talking to @MichaelCee. None seem trustworthy anymore, like they don't give the vibe of being serious.

    There is something off in the way they do things and their approach to doing business.

    I thought it was my paranoia kicking in but it seems it may have been instinct.

    The Yeti has left the building.

  • are other suppliers from india also affected?
    @visualwebtechno and @Abdullah statement please.

  • Oh man, if only they'd known of this law change prior to the sale 🤔

  • @RTB said:
    Kind of sad this has to be my first post on LES.
    First up I am affected by this KYC as I bought a yearly subscription from Stromonic on March 7th 2023 and received the email about KYC today aswell. I already made a ticket requesting 45 days refund, since I am not willing to give out my ID or simular due to privacy reasons and I currently have no way of managing my domain or hosting in their panel anymore (also I can see the list of my tickets, but can't click into them as it redirects me to the KYC page instead). Btw not sure if its relevant to the KYC thing, but in case it is - I am from germany (and used no vpn while registering and set country to germany aswell).

    However whats even more shady is the following.
    I originally selected the included domain "dan.xyz" and was quite happy to see its still available.
    When I checked it on whois there was no record yet and (obviously) browsing to it would lead to a page not found type of error aswell at the time.

    However it appears they have stolen my domain and are right now selling it through a auction via sav.com.
    They also claimed it was a "premium domain" in a ticket that I posted 2 days after renting the hosting + free domain and that was the supposed reason. As you can see in the following screenshots the domain got registered on the exact same day as my purchase of the domain and updated date in whois most likely just reflects the time they swapped the domain over to sav.com to make money out of my domain.

    Invoice Email:

    Whois of dan.xyz:

    Also here is a screenshots of the tickets list, I can't screenshot the content of the tickets tho since the KYC and I have not received any email about the content of the "domain still pending" ticket either.

    I feel like being scammed, most likely because I have been. Unless this is common practise and legally totally fine. Or have I missed something important here?

    Most likely what happened with your domain is that it automatically registered it since the price is set in their whmcs as fixed, but the registrar they’re reselling charged them a shit ton since it’s a “premium domain” (a desirable one that is sold at a higher price due to having a certain characteristic such as a short length or something like that. More info here: https://kb.porkbun.com/article/41-what-are-premium-domains). Then they realized what happened after they got the bill and probably tried to recoup their money. I could be wrong though, that’s just my guess. Sorry that you got screwed

  • edited March 2023

    @bruh21 said: I could be wrong though, that’s just my guess.

    You're most likely correct.

    3 letter .xyz is definitely premium priced domain. I checked randomly several non registered 3-letter .xyz domains via namecheap.com search.
    The cheapest are around $600, average around $10.000 but some went all up to the $30.000 for the first year of the registration. Plenty of them are still available, so not really desired for the price with this extension.

    This must be one really painful registration by mistake for the host unless registry allow domain tasting and domain can be cancelled within 5 days of grace period for a small fee (I am not sure how those new gTLDs are regulated).

  • FrankZFrankZ ModeratorOG

    @AuroraZero said:

    @FrankZ said:
    Still find it very strange that @stromonic did this and is not making any comments here in regard to locking everybody's client panel account.
    No reply to my DM from Wendsday.
    No reply to this thread.
    No reply to my ticket from yesterday.

    Anybody else have anything new to add ?

    Only this and it ia goibg to sound weird as hell buy whatever, I have never received a good vibe out of these hosts that are pulling shit.

    I just said something like this in the Pit while talking to @MichaelCee. None seem trustworthy anymore, like they don't give the vibe of being serious.

    There is something off in the way they do things and their approach to doing business.

    I thought it was my paranoia kicking in but it seems it may have been instinct.

    I've been getting a bit of the same vibe as well, but I have always leaned toward helping the new providers get started. It is expected that some of them are going to have problems or fail, but this no contact running away, or pulling scammy shit like what happened with NVMeNetworks is starting to get old. Personally I probably will not be as quick to sign up with newish providers from now on. It really is a shame that these providers ruin it for the next guy that come along.

  • @FrankZ said:

    @AuroraZero said:

    @FrankZ said:
    Still find it very strange that @stromonic did this and is not making any comments here in regard to locking everybody's client panel account.
    No reply to my DM from Wendsday.
    No reply to this thread.
    No reply to my ticket from yesterday.

    Anybody else have anything new to add ?

    Only this and it ia goibg to sound weird as hell buy whatever, I have never received a good vibe out of these hosts that are pulling shit.

    I just said something like this in the Pit while talking to @MichaelCee. None seem trustworthy anymore, like they don't give the vibe of being serious.

    There is something off in the way they do things and their approach to doing business.

    I thought it was my paranoia kicking in but it seems it may have been instinct.

    I've been getting a bit of the same vibe as well, but I have always leaned toward helping the new providers get started. It is expected that some of them are going to have problems or fail, but this no contact running away, or pulling scammy shit like what happened with NVMeNetworks is starting to get old. Personally I probably will not be as quick to sign up with newish providers from now on. It really is a shame that these providers ruin it for the next guy that come along.

    Some of the new ones I don't get the vibe from and I am willing to help. Just some of them give me the trying to hard vibe and the approach doesn't feel genuine.

    We all started out as newbs and I understand that all to well, but starting out means just that starting out. Don't try to be something you are not and push to be the best out of the gate. Listen to the people and learn being touted as one of the best comes later.

    Sad thing is I get the vibe more often then not and it is from people I have never heard of before. It's like the Summer Host Syndrome is full year round anymore.

    The Yeti has left the building.

  • Yes, I received an email like this, and if I don't verify, I won't be able to take any further actions, or even get a refund. So, I had to naïvely upload my personal information as requested. Is there any risk involved? Could you give me some advice?

  • cybertechcybertech OGBenchmark King YABS 24/7/365

    chargeback!

    I bench YABS 24/7/365 unless it's a leap year.

  • Have you tried turning it off and on again?

  • @gomi said:
    Yes, I received an email like this, and if I don't verify, I won't be able to take any further actions, or even get a refund. So, I had to naïvely upload my personal information as requested. Is there any risk involved? Could you give me some advice?

    Yes… some advice
    Do you ask your partner if they have protection before or after intercourse ?

  • AbdullahAbdullah ProviderOG

    @lapua said:
    are other suppliers from india also affected?
    @visualwebtechno and @Abdullah statement please.

    Our company is registered both in India and the UK. Global services are provided by the UK entity WebHorizon IT Broadband Limited. This also means all customer data storage and processing is done by the UK entity.


    Regarding Indian clients, we do conduct basic validation on names and IP addresses provided by our Indian clients but do not require any additional documentation or information beyond what you provide us. we are not a corporate and have not received any notice from the government to conduct mandatory checks.

  • FrankZFrankZ ModeratorOG
    edited March 2023

    I expect that this thread has run it's course as the provider is not responding. /thread
    The last few off topic comments have been moved to the Cest Pit for further discussion.

    EDIT: reopened thread 3/27 due to new developments.

  • edited March 2023

    i even finish the KYC verification! i open a ticket but no reply.It ruined my impression of VPS providers, and from now on, I may not go through identity verification, and avoid Indian vendors. now i understood that,be a jerk otherwise being jerked by others. On the internet ,DO NOT be kind-hearted!

  • Google translate sucks these days

  • Welcome to Stromonic Rant Forum, also known as LET .. er.. LES. How can we make you day better?

    Please also see to enhance your flagellation

    https://lowendspirit.com/discussion/5655/stromonic-client-panel-services-blocked-unless-you-provide-id-its-time-to-take-backups

  • Sad trombonic

  • FritzFritz Behlnd you

    @gomi said:
    i even finish the KYC verification! i open a ticket but no reply.It ruined my impression of VPS providers, and from now on, I may not go through identity verification, and avoid Indian vendors. now i understood that,be a jerk otherwise being jerked by others. On the internet ,DO NOT be kind-hearted!

    Don't loose your virginity humanity

  • @gomi said:
    i even finish the KYC verification! i open a ticket but no reply.It ruined my impression of VPS providers, and from now on, I may not go through identity verification, and avoid Indian vendors. now i understood that,be a jerk otherwise being jerked by others. On the internet ,DO NOT be kind-hearted!

    The PMS is high on this one

  • JabJab TOP Member 2027

    So... it's NexusByte'd or just Virmach'd?

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.

  • @gomi said:
    i even finish the KYC verification! i open a ticket but no reply.It ruined my impression of VPS providers, and from now on, I may not go through identity verification, and avoid Indian vendors. now i understood that,be a jerk otherwise being jerked by others. On the internet ,DO NOT be kind-hearted!

    Give me a couple weeks and I shall show you something different.

    I will show you all mwahahahaha!

    The Yeti has left the building.

  • @lapua said:
    are other suppliers from india also affected?
    @visualwebtechno and @Abdullah statement please.

    As long as I used @Abdullah 's services, I haven't been requested for kyc. Maybe because I do not have server(s) in India from him?

  • Small update to my situation with stromonic:
    I have received a Email 3 days ago saying my service has been suspended for "overdue on payment" after I opened a case at PayPal.
    However I have not received any money back yet.

  • AdvinAdvin Provider

    @RTB said:
    Small update to my situation with stromonic:
    I have received a Email 3 days ago saying my service has been suspended for "overdue on payment" after I opened a case at PayPal.
    However I have not received any money back yet.

    That's normal with any provider, since the money is held with PayPal and not with Stromonic anymore. You've effectively violated their TOS.

    I am a representative of Advin Servers

  • Pretty Sneaky


    Dear Client,

    We appreciate working with you. How are you liking our product or services?
    Recently, we've worked hard to build a higher-quality product for our customers. We've listened to comments and concerns that our clients have passed along and integrated them into how we do business.

    We would like to ask you kindly to please write a review about us in HostAdvice, it does not require any sort of registration and will only take 2 minutes of your time.
    You can submit your review here:

    Thanks for being our loyal customer,
    Stromonic

  • sh97sh97 Top MJJ

    ind1-stromonic-mumbai is now DOWN
    Target: 103.180..[ping]
    Noticed at: 2023-03-30 20:15:45 (UTC+05:30)

    Looks like they started shutting down VPS without KYC? Anyone else's down?

  • NeoonNeoon OG
    edited March 2023

    @sh97 said:
    ind1-stromonic-mumbai is now DOWN
    Target: 103.180..[ping]
    Noticed at: 2023-03-30 20:15:45 (UTC+05:30)

    Looks like they started shutting down VPS without KYC? Anyone else's down?

    Yes from the looks of it, time for a dispute.
    Gateway up, so looks like a suspension to me, however can't verify since I am forbidden from viewing the services package.

  • @sh97 said:
    ind1-stromonic-mumbai is now DOWN
    Target: 103.180..[ping]
    Noticed at: 2023-03-30 20:15:45 (UTC+05:30)

    Looks like they started shutting down VPS without KYC? Anyone else's down?

    Same here. Server went offline, no notice, nothing.

    dnscry.pt - Public DNSCrypt resolvers hosted by LowEnd providers • Need a free NAT LXC? -> https://microlxc.net/

  • Same here. Have created a ticket to refund the amount.

  • sh97sh97 Top MJJ

    Raised a ticket as well for a refund, let's see.
    Unfortunately, I used Indian PG, so no disputes possible :(

  • FrankZFrankZ ModeratorOG

    I am down as well. No suspension email. Still no response to my DM.
    Glad I always pay with PayPal. :expressionless:

  • @FrankZ said:
    I am down as well. No suspension email. Still no response to my DM.
    Glad I always pay with PayPal. :expressionless:

    Mine is down too.

    Created a support ticket but cannot seem to access the created ticket... So, not even sure if I will get any responses.

    When do you plan to raise a dispute?

  • FrankZFrankZ ModeratorOG

    @localhost said:

    @FrankZ said:
    I am down as well. No suspension email. Still no response to my DM.
    Glad I always pay with PayPal. :expressionless:

    Mine is down too.

    Created a support ticket but cannot seem to access the created ticket... So, not even sure if I will get any responses.

    When do you plan to raise a dispute?

    I still have over a month to do so, so I will wait a while to see what happens. I really do not like to open PayPal disputes, that is just me, although in these kind of cases I think disputes are acceptable.

  • @FrankZ said:

    @localhost said:

    @FrankZ said:
    I am down as well. No suspension email. Still no response to my DM.
    Glad I always pay with PayPal. :expressionless:

    Mine is down too.

    Created a support ticket but cannot seem to access the created ticket... So, not even sure if I will get any responses.

    When do you plan to raise a dispute?

    I still have over a month to do so, so I will wait a while to see what happens. I really do not like to open PayPal disputes, that is just me, although in these kind of cases I think disputes are acceptable.

    180 days. Amex, what I typically use provides this period for protection... I think we purchased the services around the same time in 2022. Maybe I will also give them a couple of weeks.

    So far I have never opened a dispute with any provider. It's a shame how things have turned out here.

  • FrankZFrankZ ModeratorOG

    @localhost said: It's a shame how things have turned out here.

    It really is. It's not some summer host who has done this. The company has been operating since 2017, and has been on LES for more than two years. The issue as I see it is when reading the rule that they are quoting it does not say that KYC rules apply for DC, dedi, and cloud hosting providers. They have just used a bastardized interpretation of that rule (not even a law) to breach contracts and then go dark on communicating with their clients. @gomi even gave them the KYC info they requested and they still shut him down. I think it is foolish to push people into disputes instead of coming to some sort of resolution directly because of all the extra fees that they will be charged by the payment processing companies.

    I don't really get upset about these kind of things and have always understood that if you swim in these waters once in a while you might get bit by sharks. To keep it in perspective I have given more in tips to the old folks who bag my groceries this month than I paid for 2 years of VPS from Stromonic. That is one of the reasons I am in no rush to dispute.

    Good luck to you, and the rest of the LES Stromonic clients, as you negotiate your way through this issue.

  • Still no reply on my email or Ticket, filled a dispute, gg.

  • FritzFritz Behlnd you

    I'm wondering what's up with some Indian Provider lately .

  • FrankZFrankZ ModeratorOG

    @Fritz said:
    I'm wondering what's up with some Indian Provider lately .

    Do you know why there are never any issues with Mexican low end providers ?
    There are none.

    You know why sometimes there are issues with Indian low end providers ?
    There are a lot of them.

    (said with humor not malice) :)

  • FritzFritz Behlnd you
    edited March 2023

    ^ even with three different providers in a row?
    Hmm. Okay then.

  • @Fritz said:
    ^ even with three different providers in a row?
    Hmm. Okay then.

    Around time of
    Ovh arrival

    Coincidence?

  • Hello Customer,

    We are sorry to inform you that, due to an ongoing legal battle between us and Indian authorities, we are facing fund crisis to pay our legal fees.

    So, we can no longer run business operations due to this situation.

    We would request you to take necessary backups of your data from your end. Our servers may turn offline shortly.

    To migrate your domain please login into the below registry dashboard as per your domain registry.

    OwnRegistrar: https://domain.stromonic.com

    PublicDomainRegistry: https://cp.stromonic.com

    Enom: https://access.enom.com

    Your email address is same registered with us, and you may reset your password on registry page.

    Regards,
    Stromonic Team

    What a joke.

  • FrankZFrankZ ModeratorOG

    Received the same email. Title changed to reflect deadpool status of Stromonic.

  • sh97sh97 Top MJJ

    Oh boy, so money is as good as gone I guess.

  • They've previously used at least 5 different brand names. They could come here again with a new name. Be wary.

    Have you tried turning it off and on again?

  • cybertechcybertech OGBenchmark King YABS 24/7/365

    what a cunt @stromonic is

    I bench YABS 24/7/365 unless it's a leap year.

  • @cybertech said:
    what a cunt @stromonic is

    It's cool how he is always online (checked the last days and his "last activity" is always on the current day) yet he doesn't respond to anything.

  • “Legal battle with Government “

    Playing victim , how nice.

    Don’t file GST returns and now caught with pants down.

  • cybertechcybertech OGBenchmark King YABS 24/7/365

    motherfucker.

    I bench YABS 24/7/365 unless it's a leap year.

Sign In or Register to comment.