Microsoft 365 Experienced a Major Global Outage

tulipyuntulipyun
edited November 13 in Outages

https://status.cloud.microsoft/

Uers may be unable to connect to multiple Microsoft 365 services

More info: Potentially impacted services include:

  • Exchange Online
  • Microsoft Teams
  • SharePoint Online
  • Microsoft Copilot 365
  • Microsoft Defender XDR
  • Microsoft Planner
  • Microsoft To Do
  • Microsoft Intune
  • Microsoft Defender for Office 365
  • Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
  • Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
  • Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory.
  • Universal Print: Users may encounter errors submitting print jobs or using admin features.
  • Windows 365: Customers who have configured their tenant and Cloud PCs to use Microsoft Purview Customer Key for Windows 365 Cloud PCs may have users who are unable to connect to their Cloud PCs.

Current status: While the servers we've returned to service initially remain healthy, we've observed that they can become unresponsive again once they begin receiving traffic. We're analyzing diagnostic data from these servers with our networking and platform experts to determine what's triggering this behavior.

User impact: Users may be unable to access or perform several actions in Microsoft 365 services.

Current status: We're continuing to test the viability of recovery options. This issue impacts Outlook.com, OneDrive, OneNotem To Do, Teams, and Microsoft 365 for the web' although you may also see issues in other Microsoft 365 services could be affected.

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